Senior Associate - B2C

We are seeking a highly motivated and skilled programme advisor to join our dynamic B2C sales team. The ideal candidate will have a proven track record of success in inside sales, exceptional communication skills, and the ability to thrive in a fast-paced environment.

Job Outline

Key Responsibilities:

1. Sales Target Achievement:
   Set and exceed ambitious sales targets by consistently meeting and exceeding quotas.
   Implement strategies to maximize revenue, including upselling and cross-selling.
2. Sales Target Achievement:
   Ensuring that there is a minimum of 50% contribution in enrollments from B2C pipeline in every cohort.
   Responsible for generating a revenue of 3-3.5 Cr for the year 2024-2025 from open programmes that includes comprehensive leadership programmes and topic focused programmes.
   Set and exceed ambitious sales targets by consistently meeting and exceeding quotas with a minimum enrollment of 200-250 Nos from open programmes for the year 2024-2025.
3. Payment Collection and Outstanding Reduction:
   Proactively follow up on outstanding invoices and payments.
   Implement strategies to reduce outstanding balances, working closely with the finance and accounts receivable teams.
4. Sales Pipeline Management:
   Ensuring the productivity matrix (no of dials and talk time) are maintained consistently with a minimum of 120 calls per day and 4 hours of talk time per day.
   Effectively manage and prioritize the sales pipeline, ensuring timely follow-up and closure of deals.
   Provide regular reports and updates on sales activities, key performance indicators, and opportunities.

Qualities for Success:

1. Goal Orientation:
   Desire to take on ambitious targets and own the outcomes.
   Proven track record of meeting and exceeding sales targets.
2. Sales Opportunity Identification:
   Identifying potential sales opportunities.
   Clearly articulate value propositions to potential customers.
3. Communication Skills:
   Excellent verbal, listening, and written business communication skills.
   Deliver compelling sales presentations without diluting the brand of ISB.
4. Technology Proficiency:
   Strong competency in understanding and utilizing the CRM Tool (Sales Force).
5. Program Fulfillment:
   Responsible for ensuring cohort fulfillment for all programs assigned to the BD Owner.
6. Mindset and Approach:
   Premium product/service mindset (not sales by discounting mindset).
   Comfortable and poised speaking with mid-to-senior level managers, business leaders, and HR leaders.
7. Adaptability:
   Adaptability to evolving market conditions.
   Willingness to embrace new sales strategies.

Job Specifications- Graduate /Post-Graduate. Specific Skills:- Communication Skills.

• Sales and Negotiation Skills.

• Relationship Building.

• Prospecting and Lead Generation.

• Adaptability.

• Continuous Improvement.

• Team Collaboration.

• Problem-Solving Skills. Desirable Experience:

• 2+ years working in an inside sales role in a high-growth, dynamic environment; experience in the ed-tech industry is a plus.

Job Interface/Relationships- Customer Success Team

• Enterprise Team
• DT Team
• Finance Department of clients for payment collection and invoicing
• HR Professionals
• LD Professionals S.No Key Responsibilities % Time Spent Prospecting and Lead Nurturing Sale Pipeline Management Sales Presentations and demos Stakeholder Management Payment Collection and Outstandings reduction Continuous Learning Process Improvement Total Time Spent on All Responsibilities

Hyderabad Campus

Indian School of Business

Gachibowli, Hyderabad - 500111

Timings : Monday- Friday, 08:00 AM IST to 06:00 PM IST

Mohali Campus

Knowledge City

Sector 81, SAS Nagar ,Mohali - 140 306

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.