Senior Associate - BD Support

Individual Contributor

JOB DESCRIPTION

Job Title

Senior Associate

Date

28-08-2026

Function

Business Development

JD written by

Manager

Reporting To

Manager

JD Approved by

COE Lead- University Services

Brand

Arden

Work Location

Hyderabad

About Gus Education India (GEI)

• GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.

Nature of The Job

• This role holds the level 2 position in organization hierarchy reporting to a Manager  in GEI and works closely with the – Executive Director International - Student Recruitment UK and ensures constant alignment of group policy and processes.

Job Purpose

• The Business Development Coordinator plays a crucial role in supporting the business development team by assisting with various operational and administrative tasks. This position involves processing applications, coordinating with admissions, preparing reports, compiling presentations, and providing management with relevant data. The Business Development Coordinator also handles accommodation bookings in collaboration with relevant stakeholders

Direct Reports ( 7)

Manager

Director

Organizational Structure

Key Accountability

Actions

Application Completeness & SLAs

• Conduct thorough completeness checks on UK international applications—verifying academic qualifications, English language evidence, and UK visa compliance documentation—strictly within agreed turnaround SLAs before submission to Admissions.

Agent Support & Enquiry Management

• Manage shared mailboxes to deliver timely, professional guidance to agents regarding UK entry requirements and document submission, ensuring all responses meet designated SLAs

Conversion & Pipeline Follow-up

• Conduct structured weekly pipeline follow-ups with agents and BD teams to resolve outstanding conditions, mitigate bottlenecks, and meet targets for converting applicants into enrolments.

Cross-Departmental Coordination

• Liaise closely with internal teams—including Admissions, Accounts Receivable, Refunds, and SmartApply—to resolve case-specific hold-ups and system discrepancies.

Systems & Data Management

• Guide agents on document uploads via SITS, track deferrals and withdrawals, and ensure strict adherence to GDPR and UKVI compliance standards while maintaining data accuracy.
• Insights, trends, and recommendations based on the analysis. Prepare reports and presentations that highlight key findings and support decision-making processes

Desired Profile

Qualification

• Bachelor's degree in a related field
• Overall, 1 - 2 years of experience
• Excellent oral and written communication
• Experience in higher education or a related field is preferred

Skills

• Excellent and effective oral and written communication and negotiation skills

Excellent customer focus

Accuracy and a high level of planning

Able to deal with a high-pressure situation or conflict

Analytical approach to problem solving

Able to deal with high volumes of tasks simultaneously

Excellent interpersonal skills and team working skills

Organized with excellent prioritization skills

GUS Values

• The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company.
• GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply

Benefits

• At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
• This role is a full-time position with a competitive salary and benefits package.
• The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
• To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius.
• The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days’ time off in a year.