Senior Associate - Compliance

Basic Functions

• Review and identify different types of documents
• Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp line of business
• Research and gather Workers Compensation claim information
• Ensure that transactions are processed as per desktop procedures
• Basic experience in reviewing documents and validating information
• Achieve individual productivity and quality goals
• Integrate procedural changes into daily routine

Provide quality review to ensure accuracy, if required

Basic Functions

• Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines
• Handling inbound/outbound calls from the customers
• Customer service for claims & policy Admin

Ensure that calls are handled as per standard procedure

Basic Functions

• Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines
• Handling inbound/outbound calls from the customers
• Customer service for claims & policy Admin

Ensure that calls are handled as per standard procedure

Bachelor's/Master's in any stream 2-5 years