Infosys BPM
Senior Associate Consultant - Quality
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
18 September 2026
What they need
Roles ResponsibilitiesProcess Excellence culture building: -
- Deploy Process Improvement framework for the engagement(s)
- On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level
Improvement opportunity identification: - - Drive Bottom up and Top-down opportunity identification workshops for creation of pipeline of opportunities
- Process, operations, business data analysis to identify improvement opportunities
- Validation of opportunities creation of the projects
Improvement projects implementation: - - Mentor Process Improvement projects (YB, GB BB) to enable the operations resources to implement the improvement through structured approach
- Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
- Co-ordinate with lead developer for automation opportunity identification and project execution
- Govern the process of validation and sign off of the project closures in the project management portal
- Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects
Branding: - - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.
- Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance
Client Management: - - Participate in client interactions to present the process improvement case studies.
Educational RequirementGraduate
Preferred SkillsQuality->Quality Consulting
Service LineQuality
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