Senior Associate - Customer Care

We are hiring Customer Service Executive for a leading MNC in the Telecom domain. The ideal candidate will be responsible for handling inbound and outbound customer queries, resolving complaints, and ensuring high levels of customer satisfaction.

To apply, Call/WhatsApp HR Gufran at 8448837992

Key Responsibilities:

• Handle customer interactions via calls, emails, or chats related to telecom services.
• Resolve service-related issues efficiently and professionally.
• Maintain records of customer interactions and follow-ups.
• Adhere to quality standards and achieve performance targets.

Requirements:

• Graduate with 1-5 years of customer service experience.
• Excellent communication skills in English.
• Willingness to work in rotational shifts.
• Strong problem-solving and interpersonal skills.