Senior Associate Engineer / Associate Engineer

About the role

This role involves assisting in fibre patching at customer premises, substations, and data centres under supervision, and supporting installation, testing, and commissioning of customers' subscribed services.

Key responsibilities

• Assist in fibre patching at customer premises, substations, and data centres under supervision
• Support installation, testing, and commissioning of customers' subscribed services
• Provide first-level support for service recovery related to fibre disruptions and active equipment issues
• Assist in monitoring and coordinating in-building deployment activities to ensure timely service delivery
• Participate in standby support on a rotational basis after office hours
• Perform any other ad-hoc duties assigned by the supervisor

About you

• Diploma in Telecommunications, Computer Engineering, IT, or a related field
• 1 - 3 years of experience in fibre installation, network support, or related field (fresh graduates with relevant internship experience are welcome)
• Basic understanding of networking concepts such as WAN/LAN, TCP/IP
• Familiarity with fibre infrastructure and in-building telco facilities is an advantage
• Willingness to learn and work in both indoor and outdoor environments
• Ability to work independently with guidance and as part of a team
• Customer-oriented, proactive, and able to handle tasks under time constraints
• Good communication skills and a positive attitude