Senior Associate - Lead Apple Engineer

Senior Specialist - Infra Architecture - IN
The role is responsible to develop and manage the overall infrastructure architecture. They typically design and manage the integration systems of servers, load balancers, storage arrays, virtual environments, operating systems, networks, core infrastructure hardware, software and integration points.

Key Responsibilities and Duties

• Infrastructure architects often participate in project reviews and program audits to redefine technology standards, processes and policies related to core infrastructure.
• In addition, they will be responsible for driving the IT tool selection based on business and IT strategy, cost, supportability, security and performance.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

The macOS Engineering Lead is responsible for architecting, engineering, and governing TIAA's enterprise Apple ecosystem. This role provides strategic technical direction and advanced oversight of all Mac management operations across India offices, serving as the primary subject matter expert for the Apple platform.

Key responsibilities include designing and owning the JAMF management architecture; leading and mentoring India-based Mac engineers; managing Apple auto-enrollment, VPP, and JAMF Connect implementation; integrating JAMF with third-party enterprise tools; and enforcing CIS Benchmark and NIST-aligned security baselines across all Apple endpoints.

The role is accountable for macOS application packaging, patching, OS imaging, and infrastructure upgrades, while maintaining audit-ready compliance posture. It provides Level II/III escalation support, translates business requirements into technical solutions, and produces architecture documentation and operating procedures.

This position requires strong cross-functional collaboration with Security, Infrastructure, Compliance, and End User Computing teams. Proficiency in Shell Scripting (Bash/ZSH) and AppleScript for automation is essential. The Lead monitors Apple and JAMF roadmaps to ensure the organization proactively adapts to platform changes.

Related SkillsApplication Programming Interface (API) Development/Integration, Automation, Communication, Consultative Communication, Containerization, DevOps, Enterprise Application Integration, Influence, Organizational Savviness, Problem Solving, Prototyping, Relationship Management, Scalability/Reliability, Software Development Life Cycle, Systems Design/Analysis

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

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TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

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