IMA India

3 days left
Employer Mashreq Bank
Location Bangalore
Posted Sep 18, 2026
Closes Sep 22, 2026
Ref 5889533848
Role Accountant / Management Accountant
Level Associate, Staff, Senior
Certification Other
Work Mode Work from office
Hours Full Time
Organization Type Corporate
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Description
Key Result Area
<ul>
<li>Act as first Point of Contact (POC) for Assets &amp; Property related issues as well as:
</li>
<li>Log maintenance calls into Oracle I-procurement.
</li>
<li>Assign/Reassign I-procurement requests to designated Units.
</li>
<li>Escalate issues as required.
</li>
<li>Support the Asset and Property Manager in implementation of global asset management and administrative processes across the international property portfolio.
</li>
<li>Support the Asset and Property Manager in implementation and contract management of the Total Facilities Management contracts across the international portfolio.
</li>
<li>Mobilisation supervision and coordination of issues related to TFM operation including KPI reporting and SLA terms
</li>
<li>Provide guidance to the international organisation for process review related to admin helpdesk, asset transfer, asset write off/disposal and site visits
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<li>Verify and prepare cost centers/chargeability for the chargeback of Assets &amp; Facilities services Process invoices and keep a record of expenditure as well as reconciliations.
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<li>Prepare Unit reports.
</li>
<li>Undertake administration activities such as conference room bookings, arrange stationery items and maintain up-to-date office records and files (electronically and hard copy as required).
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<li>Prepare IOM (Inter Office Memo) for Asset disposal /write off
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<li>Liaise and coordinate within and across Units, Departments and other Divisions to ensure work outcomes are achieved and monitor/improve turnaround times to maintain/improve customer service.
</li>
<li>Oversee the administrative compliance requirements for local authorities and departments related to building safety and operation in the UAE portfolio
</li>
<li>Coordinate meetings including arrange meeting requests, coordinate/circulate meeting related documentation, record and circulate minutes of meetings etc.
</li>
<li>Improve and strengthen the service culture to achieve customer satisfaction eg: simplify, standardize and improve office administration processes.
</li>
</ul>
Operating Environment, Framework and Boundaries, Working Relationships
<ul>
<li>To provide positive atmosphere in the office for compatibly good flow of information among staff, provide accurate communication to enable each employee to conduct business properly.</li>
<li>As a resource provider, always keep good relation with customers internal and external.</li>
</ul>
Problem Solving
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<li>Internal - external customers complain on quality services, turnaround time to ensure solution for the complaints, proactive for problems required urgent attention.</li>
</ul>
Decision Making Authority &amp; Responsibility
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<li>Adhere to Standard Operation procedure for Admin Help Desk.</li>
</ul>
Knowledge, Skills and experience
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<li>At least 5 years administration experience, working in Facilities Management administration with a mixed domestic and international building portfolio.</li>
<li>Practical knowledge of Enterprise Asset Management in a mixed domestic and international building portfolio.</li>
<li>Excellent command in spoken and written English, and ability to communicate effectively with people at different levels internally and externally.</li>
<li>Proficient in the use of PC based systems including MS Office, and Intermediate-Advance levels of proficiency in Word, Excel and PowerPoint.</li>
<li>Proficient in the use of office equipment such as telephone networks, printers, scanners, photocopiers and fax machines.</li>
<li>Proven problem solving skills.</li>
<li>Ability to work under limited supervision as well as part of a team.</li>
</ul>
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Senior Associate-Maintenance.CA-Administration Unit

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