Senior Associate, Operations

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Senior Associate, Operations | MAF Properties | Asset Management Egypt

ROLE SUMMARY
The position is mainly responsible to effectively Administer the day-to-day operations of the Centre in terms of Centre Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience and ensure that all are kept up to the highest quality standards in order to meet all tenant and customer requirements.

ROLE PROFILE

• Oversee on-site operations, including tenant coordination and document collection.
• Ensure compliance with health, safety, and sustainability standards.
• Act as the primary point of contact for tenants and customers.
• Collaborate with the centralized team to address operational challenges.
• Monitor and report on-site operational performance.
• Prepare and maintain operational reports and documentation.
• Support sustainability initiatives and ensure compliance with organizational policies.
• Administer the day-to-day operations of the Centre in terms of Centre Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience and ensure that all are kept up to the highest quality standards.

REQUIREMENTS

• Bachelor’s degree in Operations Management or equivalent.
• Minimum 3 - 5 years of work experience in managing Mall Operations / maintenance, Safety & Security, and Facilities management.
• Proficient user of MS Office and MS Project
• Excellent communication and leadership skills.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.