Senior Associate, Shares Transfer

Key Responsibilities:

• Responsible for the end-to-end asset transfer process across both local and foreign markets, ensuring operational efficiency, risk mitigation, and adherence to regulatory requirements.
• Serve as the primary escalation point for operational issues, exceptions, and client concerns within the team.
• Manage and oversee Singapore Securities Borrowing & Lending (SBL) activities and trade affirmation processes.
• Process and monitor scripless conversions, cross-border transfers, and scrip depositions across multiple markets.
• Respond promptly and professionally to enquiries from clients, Trading Representatives, counterparties, custodians, and internal stakeholders.
• Liaise closely with counterparties and custodians to resolve transfer, and operational issues.
• Ensure compliance with internal procedures, regulatory requirements, and documentation standards.
• Review, evaluate, and streamline existing operational processes to enhance efficiency, strengthen controls, and reduce operational risk.
• Coordinate the collection of proxy voting instructions and prepare submission documents for relevant authorities and issuers.
• Support operational initiatives, system enhancements, testing exercises, and other ad-hoc projects assigned by management.
• Effectively managed communications and issue resolution with global counterparties and custodians across multiple time zones, ensuring timely settlement, asset transfers, and risk mitigation.

Key Requirements

• Excellent verbal and written communication skills with the ability to engage effectively with clients and stakeholders at all levels.
• Advanced proficiency in Microsoft Office applications, particularly Excel (including VBA and Macros), Word, and PowerPoint.
• Proven ability to work effectively under pressure, manage competing priorities, and meet tight deadlines.
• Strong analytical and problem-solving capabilities with a focus on continuous process improvement and risk management.
• Collaborative team player with the ability to build strong working relationships across departments and external parties.