Senior Audio Visual Support Specialist

Are you an experienced AV Engineer who enjoys designing and managing enterprise collaboration environments rather than performing physical installations?
We're partnering with a global technology organisation seeking a Senior Audio Visual Support Specialist to take ownership of large-scale conferencing and collaboration technology across multiple global sites.
This is a senior engineering-focused role where you'll design, configure, program and support enterprise AV environments, ensuring meeting rooms and conference spaces operate reliably across multiple regions.

What You'll Be Doing

• Design, implement and support enterprise AV and collaboration solutions
• Program and configure AV control systems and DSP platforms
• Manage and optimise large conference and meeting room environments across the APAC region
• Provide advanced (L3) troubleshooting for AV, control, conferencing and networking issues
• Remotely configure and manage collaboration platforms and meeting room technology
• Work closely with networking, security, workplace technology and vendor teams
• Coordinate with OEM partners to resolve complex hardware and software issues
• Drive standards, best practices and continuous improvement across AV environments

What We're Looking For

• Experience designing and supporting complex enterprise AV environments
• Strong hands-on experience with Crestron control systems
• Experience with Biamp Tesira DSP programming and configuration
• Knowledge of modern collaboration platforms, particularly Zoom Rooms
• Strong understanding of AV signal flow, routing, switching and control systems
• Solid networking fundamentals including TCP/IP, LAN/WAN, DHCP, HTTP/HTTPS and IP addressing
• Experience supporting large conference rooms, executive briefing centres or enterprise collaboration environments
• Ability to troubleshoot across AV, collaboration and network layers

Highly Regarded

• Experience with Dante audio networking
• CTS-I or similar AV certifications
• Experience with enterprise AV management tools such as:
  • Logitech Sync
  • Neat Pulse
  • Zoom Console
  • Extron Toolbelt
• Ability to read AV schematics and understand end-to-end signal flow

We're looking for an engineer who can:

• Design solutions
• Configure and program systems
• Manage AV environments at scale
• Act as a senior escalation point for complex issues

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Nicole Guala at Clicks IT Recruitment on [+61 437 981 120](tel:+61 437 981 120).
 
At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply.
 
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call [1300 254 257](tel:1300 254 257) or email [email protected]