Senior Backend Engineer

Who you are

• Bachelor’s or Master’s Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field
• 5+ years of total software engineering experience
• 3+ years of experience in artificial intelligence, data science, or machine learning engineering
• 3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or Kubernetes
• Foundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM Agent
• Experience tuning neural networks on custom datasets
• Experience with Huggingface, LangChain, chatbot development
• Proficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, Matplotlib
• Hunger to deliver game-changing products
• Exceptional drive and precision in delivery
• A belief that your work is tied to your life's mission
• Optimistic about the potential of societal change

What the job involves

• Acorns is seeking a Senior Software Engineer to join our AI team!
• Are you passionate about cutting-edge AI technologies?
• Do you thrive in an environment where your skills can redefine customer experiences and positively impact lives?
• Join Acorns as we build the future of Fintech with a customer service virtual agent that’s as empowering as our mission
• You will harness the power of AI to design a virtual agent that redefines customer support by providing personalized, real-time assistance
• You will utilize proprietary data to create intelligent, empathetic solutions that empower our users to make informed financial decisions
• Playing a pivotal role, you'll help shape a product that embodies our core values of benevolence and courage, transforming customer service into an uplifting and impactful experience
• Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA
• Understand Acorns’ mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teams
• Review and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvements
• Contribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to production
• Collaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilities
• Optimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectives

Benefits

• Healthcare - Medical, Dental, Vision, Life, and more
• 401k
• Equity
• Flexible Paid Time Off
• Unlimited Udemy classes
• Monthly wellness hour and virtual yoga classes
• Flexible Work Hours
• Quarterly Team Outings
• Personal Development Plans
• Annual Compensation Reviews
• Recognition - Using a tool called Reflektive, we like to give shout-outs to teammates who raise the bar
• Bi-Weekly 1:1s
• MacBooks
• Commuter Benefits
• Flexible Work Options