Senior Branch Manager - Waterloo

Company Description Job Description

Do you want to take on responsibility and fulfil customer wishes? As a Branch Manager at SIXT, you’ll lead your team, manage the fleet, and ensure top-notch quality. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities, with a competitive basic salary £38,000 plus a quarterly bonus OTE £13,000!

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Service Mindset You have a service-oriented mindset and value direct customer interaction
• Management Experience You have at least 3 years of branch management experience, with 2 to 4 years in sales and customer service
• Team Development You have proven experience in developing and up-skilling team members
• Organizational Skills You have strong organizational and multitasking abilities
• Communication Excellence You have excellent leadership, communication, and interpersonal skills

WHAT WE OFFER

• Generous Time Off & Company Car Enjoy 25 days of annual leave plus bank holidays, along with the convenience of a company car
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Family-Friendly Support & Wellbeing Benefit from family-friendly policies, along with access to the Yulife wellbeing app to support your health
• Exclusive Employee Benefits Take advantage of special terms for SIXT car hire, with perks extended to friends and family through our staff rental scheme
• Professional Development & Uniform Access paid training sessions and numerous opportunities for growth, while maintaining a professional appearance with a complete uniform
• Life Assurance & Employee Assistance Feel secure with in-service life assurance and get support through the Employee Assistance Programme
• Health Cashback Plan Benefit from the Medicash health cashback plan for added peace of mind
• Parking Free branch parking for smoother starts

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!