Senior Business Analyst

Responsibilities:

• Assist Team Manager to handle product development, operation enhancements and production support on behalf of end-users within COO Division
• Work with Product, Actuarial, Marketing and Program Office on behalf of end-users on projects
• Develop / Modify operation workflow & process
• Gather requirements to produce Business Requirements Specification (BRS)
• Review IT documents such as Functional Specifications to ensure alignment of user requirements between IT and end-users
• Execute User Acceptance Tests and Implement Verification Test
• Produce new product / system training, demonstration, walkthroughs configurations and testing of application systems
• Support end users after implementation
• Collect system and process data to perform business analysis and data analysis
• Manage administrative matters within Operations Project Team
• Propose alternative solutions to address the operation needs

Qualifications:

• University graduate in business administration, statistics, quantitative analysis or related disciplines.
• 5 years or above proven experience in business analysis in life insurance industry
• Strong communication skill – written and spoken
• Strong analytical and problem-solving skills
• Strong knowledge in operation process and procedure
• Well organized, self initiative and a good team player
• Well versed in Microsoft Office, a high level of financial/business analysis capacity including use of Excel, Word, Powerpoint, PowerBI and PowerAutomate.

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).