Senior Business Analyst

Are you an experienced Business Analyst who enjoys turning complex problems into practical, people-focused solutions? This is a great 12-month maximum term opportunity to bring your skills into WA local government and contribute to work that has genuine community impact, while enjoying the benefits, flexibility and balance that come with working at the City.

A snapshot of your new role

As a senior practitioner, you will lead business analysis across projects, system changes and business improvement initiatives, working closely with stakeholders, subject matter experts, vendors and delivery teams to define business needs, explore solution options and support improved organisational outcomes.

What you’ll be doing

• Leading business process analysis and discovery activities, including mapping current and future state processes, identifying gaps, risks, dependencies and improvement opportunities.
• Partnering with stakeholders across the organisation to improve corporate systems, services and business processes.
• Facilitating workshops, discovery sessions and decision forums to clarify business needs, validate requirements and support informed decision-making.
• Supporting exciting projects across system change, digital solution delivery, process improvement, testing, implementation, transition and handover.
• Preparing business cases, reports, briefing notes, options analyses, requirements documentation and implementation materials.
• Working with vendors and service providers to manage faults, enhancement requests and service issues.
• Using data, data, system information, operational evidence and stakeholder feedback to develop insights, recommendations and decision-support materials.

What you will bring to the role

This role will suit someone who thrives on working across diverse business areas, facilitating meaningful conversations, and translating business needs into practical solutions that improve how services are delivered.  We’re ideally looking for an individual with:

• A tertiary qualification in Information Systems, Computer Science, Business Analysis, Project Management or a related field, with relevant experience, or less formal qualifications with specialised skills and a minimum of 5 years’ relevant experience.
• Strong analytical, conceptual and problem-solving skills.
• Proven experience leading end-to-end business process analysis, including process mapping, gap and root cause analysis, stakeholder facilitation and implementation of agreed improvements.
• Well-developed stakeholder management, negotiation, interpersonal and organisational skills, with the ability to communicate effectively across business and technical audiences.
• Experience delivering business analysis across the project lifecycle, including requirements management, process analysis, solution definition, validation, traceability and benefits realisation.
• Experience supporting business systems and digital solution delivery, including option analysis, implementation, testing, transition and handover.
• A sound understanding of Waterfall, Agile and hybrid project delivery approaches.
• Strong written communication skills, including preparing reports, briefing materials, business documentation and continual improvement recommendations.
• Current Satisfactory National Police Clearance or willingness to obtain one.
• Experience in local government, business analysis certification such as CBAP or equivalent, and experience in training development and delivery will be highly regarded.

Why you will love working at the City!

• A 12-month maximum term opportunity in a welcoming and thriving council.
• Work-life balance with a monthly rostered day off or ability to access a 9-day fortnight.
• $123,886.79 - $139,137.48 per annum + super.
• 17.5% paid Annual Leave Loading for when you take annual leave.
• We match super contributions to help you save for your future.
• Discounted health insurance, free flu vaccinations, skins checks and other well-being events.
• Great year-round wellbeing and social calendars!
• Free on-site parking.
• Free confidential Employee Assistance Program for personal and professional support.
• Membership to Canning and Riverton Leisureplexes (gym, aquatics, sauna, group fitness) for the duration of this opportunity.

Impact the Community in a Big Way

The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference!  With a population of around 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all.

Canning welcomes you to apply

To view the position description or complete an application including your Resume and Cover Letter (PDF format preferred, cover letter no more than two pages) visit www.canning.wa.gov.au/jobs, select the position and click “APPLY”.  You may also contact Manager Information & Technology, Lee Pearson on [0468 789 601](tel:0468 789 601) for a confidential discussion.  The City will not be accepting candidates through agency at this time.

Applications are open until 5 pm, Friday 28 August 2026. We reserve the right to contact applicants and close the advertising period early.

The City of Canning is a child safe organisation and reserves the right to request the relevant working with children qualification from prospective candidates where required.