Senior Business Analyst

Strong experience gathering and analyzing business requirements via:

• Stakeholder interviews

• Document review

• Process walkthroughs

• Ability to write clear, INVEST-compliant user stories:

• Follows format: As a [user], I want [feature] so that [benefit]

• Proficient in defining acceptance criteria using positive/negative flows

• Experience creating BRDs and FRDs using structured templates

• Skilled in documenting as-is / to-be processes (BPMN, flowcharts)

• Hands-on experience with JIRA or similar backlog tools:

• Managing epics, stories, tasks, and sprint boards

• Participates confidently in Agile ceremonies:

• Sprint planning, backlog grooming, daily standups, retrospectives

• Strong communication skills with both business and tech stakeholders

• Supports UAT preparation, test case mapping, and defect triage

• Experience working with payment gateway features (e.g., subscriptions, transactions)

• Exposure to learning platforms or LMS-based ecosystems

• Understanding of AppCues or other in-app guidance tools

• Familiarity with wireframing tools (e.g., Figma, Balsamiq, Lucidchart)

• Ability to write tracking specs or requirements for Google Analytics / Mixpanel

• Exposure to impact analysis and change management best practices

• Hands-on involvement in UAT coordination with internal or external users

• Capable of creating data mapping sheets between frontend, backend, and third-party systems (CRM, DB, etc.)

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