Senior Business Analyst

MAS is looking for a seasoned Senior Business Analyst to join our Innovation and Digital team on a 12-month fixed-term contract. This is an opportunity to play a key role in delivering business and technology initiatives that improve member experiences and support MAS's transformation objectives. The role acts as the bridge between business stakeholders and delivery teams, helping to define problems, identify opportunities and translate business needs into clear, actionable requirements. This position can be based in either our Auckland or Wellington Office.

About the role

As a Senior Business Analyst, you will lead discovery and analysis activities, facilitate stakeholder engagement, and work closely with Product Owners, Delivery Leads, Architects, Developers and Test Analysts to ensure successful delivery outcomes. You'll help shape solutions that deliver value for members and the business while supporting continuous improvement across our Business Analysis practice.

What you'll be doing

• Leading discovery workshops and stakeholder engagement activities.
• Eliciting, analysing and documenting business, process, data and system requirements.
• Developing high-quality user stories, acceptance criteria and business requirements.
• Creating artefacts such as process maps, user journeys, use cases and story maps.
• Identifying risks, dependencies and opportunities to support effective decision-making.
• Supporting delivery teams through planning, refinement, testing and implementation activities.
• Building strong relationships across business and technology teams to drive alignment and outcomes.

What you'll bring

• Significant experience as a Business Analyst working on complex business and technology initiatives.
• Strong requirements management and business analysis capability across the full delivery lifecycle.
• Experience facilitating workshops and engaging with senior stakeholders.
• Excellent communication skills with the ability to translate complex information for different audiences.
• Strong analytical, problem-solving and process improvement skills.
• Experience working within Agile delivery environments.
• Relevant tertiary qualification or equivalent practical experience. Business Analysis certification is desirable.

About MAS

We're a New Zealand owned insurance and investment company with a difference. As a mutual, we're owned by our Members and make meaningful contributions to our community through our charitable foundation.

At MAS, you'll join a team that's:

• Motivated to make a difference
• Focused on delivering high-quality outcomes for our Members
• Guided by our values: Make a difference, In it together and Own it, do it
• Supportive, inclusive and committed to helping each other succeed
• Looked after with a range of benefits including Health and Life insurance, Income Protection Insurance and 6% KiwiSaver

If you're an experienced Business Analyst who enjoys solving complex problems, engaging stakeholders and delivering real business value, we'd love to hear from you. Apply today.