(Senior) Business Analyst

Responsibilities:

• Lead and actively participate in business and system projects, ensuring high‑quality, on‑time delivery of system solutions.
• Collaborate with stakeholders across various business units to investigate, address, and resolve user‑raised issues and concerns.
• Drive requirements gathering efforts, analyze current business processes, and develop detailed user requirement specifications aligned with business objectives.
• Manage requirements throughout the entire project life cycle, prioritizing initiatives based on evolving business needs and constraints.
• Develop comprehensive test plans and actively participate in quality assurance testing cycles.
• Monitor project deliverables, conduct System Integration Testing (SIT), support User Acceptance Testing (UAT), create user manuals, and deliver end‑user training.
• Assist project team members in the development and maintenance of project documentation.

Requirements:

• Bachelor’s degree in Computing, Information Technology, or a related field.
• Minimum 5 years of hands‑on experience as a Business Analyst or in a comparable role; proven experience in Life Insurance and IT is strongly preferred.
• Working knowledge of SQL is highly desirable.
• Strong analytical mindset with exceptional problem‑solving abilities.
• Excellent interpersonal, verbal, and written communication skills.
• Outstanding planning, organizational, and time management capabilities.
• FLMI qualification is an advantage
• Must be fluent in Cantonese and English (spoken and written). Proficiency in Mandarin is an advantage.