A
Astek
Senior Business Analyst D365
Skills
AIWarehouse Management
25 days ago
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Important information
Contract type:
Freelance / Contract
Salary:
HK$780,000 – HK$960,000 / year
Location:
Hong Kong
Work mode:
Onsite
Published on:
3 October 2026
What they need
Astek Hong Kong is looking for Senior Business Analyst D365 to support client based project in Hong Kong.
- 5 years of Dynamics AX / Dynamics 365 technical development
- Strong experience with Dynamics 365 Customer Service configuration, customization, and extension.
- Experience working with large datasets, data migration, and enterprise data integration projects.
- Familiarity with Microsoft Copilot, AI-powered workflows, and agent-assist solutions.
- Understanding of telephony concepts including IVR, call routing, call flows, and contact center operations.
- Experience with Dynamics 365 UI customization and business process configuration.
- Experience in working in integration projects between ERP and other downstream/upstream systems such as WMS, POS.
- Experience working in Agile and Scrum development environments.
- Excellent communication, stakeholder management, and collaboration skills.
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