Senior Business Analyst - Moncton & Saint John, NB

Position Description

This is an exciting time for CGI, and we want you to be part of it. We are Canada's largest independent information technology services firm, and we're still growing! We are expanding in Atlantic Canada and seeking a Senior Business Analyst with strong experience leading requirements analysis, stakeholder engagement, process optimization, and solution design.

Your future duties and responsibilities

• Lead requirements gathering, analysis, documentation, and validation.
• Develop clear business requirements, user stories, process maps, and functional specifications.
• Facilitate workshops and stakeholder discussions across diverse teams.
• Act as a liaison between business units, project managers, technical teams, and vendors.
• Support project planning, business cases, risk assessments, and implementation activities.
• Analyze current-state processes and recommend improvements aligned with organizational standards.
• Prepare clear documentation, reports, and presentations for a wide range of audiences.
• Ensure compliance with relevant policies, privacy requirements, and accessibility standards.
• Build effective relationships and manage expectations among internal and external stakeholders.

Required Qualifications To Be Successful In This Role

• Bachelor’s degree in Business, Public Administration, Information Technology, or a related field (or equivalent experience).
• 10+ years of experience as a Business Analyst in complex, multi-stakeholder environments.
• Strong skills in requirements gathering, process mapping, and translating business needs into clear documentation.
• Demonstrated ability to work with cross-functional teams, including technical and non-technical stakeholders.
• Excellent communication, analytical, facilitation, and problem-solving skills.
• Familiarity with project management and change management practices.

Preferred

• Experience working in the financial sector, utility sector or other regulated environments.
• Knowledge of business analysis or project frameworks such as BABOK, Agile/Scrum, Lean, or Prosci.
• Professional certifications such as CBAP, CCBA, PMP, or Scrum Master.
• Experience supporting digital transformation, enterprise systems, or service delivery modernization projects.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000.00–$135,000.00 This role is a future opportunity

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.