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Senior Business Analyst-Workday Benefits

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Onsite

Senior Business Analyst-Workday Benefits

CGI

Senior Business Analyst-Workday Benefits

Skills

JiraWorkdayServiceNowCompliance

3 months ago

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Important information


Contract type:

Permanent

Location:

Bengaluru, Karnataka, India

Work mode:

Onsite

Published on:

9 August 2026

What they need


Work Mode:5 Days WFO-ODC
Employment Type: Full Time
Shift Timing :1.00 PM-10.00 PM

Your future duties and responsibilities
Configure and maintain Workday Benefits, including eligibility rules, benefit plans, enrollments, life events, and carrier feeds.
Provide Benefits administration support by resolving enrollment issues, retroactive changes, and life event transactions.
Configure and support Workday HCM Business Processes and Security.
Execute Enterprise Interface Builder (EIB) loads ranging from simple to complex.
Monitor and troubleshoot integrations with benefits carriers and third-party vendors.
Manage support requests through JIRA and ServiceNow.
Create and manage user stories and tasks in JIRA.
Develop and maintain standard and custom Workday reports.

Required qualifications to be successful in this role
Minimum of 35 years of hands-on experience performing the following tasks in Workday:
. Workday Benefits configuration (eligibility, plans, enrollments, life events, carrier feeds)
. Benefits administration support and issue resolution (enrollments, retro changes, life events)
. Strong understanding of Workday HCM Business Processes and Security
. Executing EIB loads (simple to complex)
. Monitoring and troubleshooting integrations (benefits carriers/vendors)
. Inbox/ticket management (JIRA, ServiceNow)
. Creating and managing Stories/tasks in JIRA
. Developing and maintaining Workday reports (standard and custom)

Nice to Have:

. Workday Benefits certification
. Experience with benefits compliance (US & Canada)
. Stakeholder management (HR, Benefits, IT)
. Experience working in Agile Pods

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