Senior Business Architect

Job Req Number:  125099
Time Type: Full Time

The role is primarily responsible for Application & Integration for Contract Logistics operations, including business requirement analysis, application design, WMS/system configuration, testing, implementation support, user training, and post-go-live support. The role works closely with Operations, IT, Project Implementation team, and business users to translate warehouse process and operational requirements into practical system solutions. The role will also support operational excellence activities such as application implementation, operational reporting, process standardization and automation.

Key Responsibilities

• Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications.
• Support end-to-end application implementation, including design, configuration, testing, deployment, user training, troubleshooting, and post-go-live support.
• Support WMS migrations, upgrades and manage change requests aligned with operations requirements.
• Configure WMS applications, validate EDI/API requirements and conduct troubleshooting with Operations as necessary.
• Collaborate with Operations, IT, and business stakeholders to drive system adoption, process standardization, and continuous improvement.
• Develop reporting, dashboards, automation, and digital solutions to improve operational visibility, efficiency, and data quality.
• Identify and recommend process or system improvements through analysis of operational workflows, performance data, and business requirements.

Skills Required

• Good understanding of Contract Logistics, warehouse processes, and system-enabled operations.
• Strong understanding of WMS implementation/support; Blue Yonder WMS Dispatcher experience is an advantage.
• Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation.
• Process mapping, workflow analysis, issue investigation, and root cause analysis skills are advantages.
• Experience with PowerBI, PowerApps, Power Automate, VBA, SQL, Python, or similar tools is an advantage.
• Clear communication, stakeholder management, user training, ownership, and learning agility.

Experience and Qualification

• Bachelor’s Degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, Business Analytics, or related disciplines.
• At least 2 to 4 years of relevant experience in application support, system implementation, business analysis, contract logistics operations, operational reporting, or process improvement.
• Experience in WMS implementation, warehouse system support, application configuration, logistics technology projects, or international logistics environment is preferred.
• Lean Six Sigma, Business Analytics, Data Analytics, or related certification is an advantage but not mandatory.

Personal Attributes

• Analytical, structured, practical, and hands-on.
• Comfortable working between business operations and system/application teams.
• Able to communicate clearly with stakeholders at different levels.
• Proactive, responsible, adaptable, and able to take ownership while working collaboratively.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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