Senior Business Development Executive

Job Overview

Responsible for driving customer growth by focusing on end-to-end and value-added solution selling, with a core emphasis on Road Products. The role involves deep customer engagement, sales planning and execution, pipeline management, and internal collaboration and cross selling across other product teams (Air, Sea, Road) to maximize opportunities.

Responsibilities

• Conduct cold calls and customer visits to generate and qualify leads, building a strong sales pipeline.

• Maintain existing accounts while identifying and developing new trade lanes for business growth.

• Propose targets for new accounts with no current business activity.

• Attend bi-weekly sales reviews to track pipelines and accounts.

• Maintain accurate and timely entry of all sales opportunities in MS Dynamics, including forecasting sales cycles with correct volume and revenues.

• Monitor account trends (up/down-trading, loss-making lanes) and take corrective actions.

• Escalate customer issues promptly to relevant internal teams

Business Development & Sales

• Identify and develop new business opportunities within targeted industries.

• Generate leads, conduct sales visits, and build a strong sales pipeline.

• Achieve monthly, quarterly, and annual sales and gross profit targets.

• Prepare and deliver customer presentations, proposals, and logistics solutions.

• Negotiate commercial terms, contracts, and service agreements.

• Participate in RFQs, RFPs, and tender submissions.

Customer Relationship Management

• Build and maintain strong relationships with key customers and stakeholders.

• Understand customer supply chain requirements and propose appropriate logistics solutions.

• Conduct regular business reviews with customers to identify growth opportunities.

• Ensure high levels of customer satisfaction and retention.

Market Intelligence

• Monitor market trends, competitor activities, and industry developments.

• Analyse customer needs and identify emerging business opportunities.

• Provide market feedback to management to support strategic planning.

Skills/Qualifications

Required outdoor sales and must be willing to travel on the road to hunt for new business.