Senior Business Development Executive

Senior Executive Business Development

Company Name: Urban Yatra
Department: Business Development / Sales
Job Location: Shoubhagya Nagar
Experience Required: 3–5 Years
Salary Offered: 18,000–22,000 per month (Negotiable)
Employment Type: Full-Time
Reporting To: Business Development Manager / Sales Head / Management

1. Job Purpose

The Senior Executive – Business Development will be responsible for generating new business opportunities, acquiring customers, building strategic partnerships, converting leads into bookings, and achieving sales targets. The candidate will play a key role in expanding Urban Yatra’s customer base and increasing revenue through effective sales strategies and relationship management.

2. Key Roles and Responsibilities

A. Business Development & Lead Generation

• Identify and develop new business opportunities to expand the company's customer base.
• Generate leads through cold calling, networking, referrals, digital channels, and market research.
• Identify potential customers for domestic and international holiday packages, group tours, corporate travel, and customized travel solutions.
• Explore new market segments and opportunities to increase sales and revenue.
• Develop and maintain a strong pipeline of prospective customers and business partners.

B. Sales & Revenue Generation

• Promote and sell travel packages, holiday tours, group departures, and customized travel services.
• Understand customer travel requirements and recommend suitable packages based on budget and preferences.
• Prepare quotations, itineraries, and proposals in coordination with the Operations team.
• Follow up with prospective customers and convert enquiries into confirmed bookings.
• Achieve monthly sales targets, revenue goals, and business development objectives.
• Negotiate with customers and close deals while maintaining company profitability.

C. Client Relationship Management

• Build and maintain long-term relationships with existing and prospective customers.
• Ensure timely follow-ups and professional communication throughout the sales process.
• Understand customer needs and provide suitable travel solutions.
• Maintain customer satisfaction and encourage repeat business and referrals.
• Handle customer queries and coordinate with internal teams to resolve issues.

D. Corporate & B2B Business Development

• Identify and approach corporate clients, travel agents, channel partners, and other potential business associates.
• Develop partnerships with companies, institutions, travel agencies, and relevant organizations.
• Generate business through corporate travel requirements, group tours, employee holiday packages, and other relevant opportunities.
• Maintain regular communication with partners to develop long-term business relationships.
• Identify opportunities for bulk bookings and recurring business.

E. Market Research & Competitor Analysis

• Research market trends, customer preferences, and competitor offerings.
• Identify new destinations, travel products, and customer segments with business potential.
• Provide feedback to management on market opportunities, customer expectations, and pricing trends.
• Recommend strategies to improve lead generation, conversion rates, and sales performance.

F. Sales Reporting & Coordination

• Maintain accurate records of enquiries, leads, follow-ups, quotations, and confirmed bookings.
• Update CRM systems and sales trackers regularly.
• Prepare daily, weekly, and monthly sales performance reports.
• Coordinate with the Operations and Reservations teams to ensure smooth execution of confirmed bookings.
• Track customer payments and coordinate with the relevant team for outstanding balances.
• Monitor sales performance against targets and identify opportunities for improvement.

Required Skills & Competencies

• Strong communication, presentation, negotiation, and convincing skills.
• Proven ability to generate leads and convert prospects into customers.
• Strong relationship-building and networking abilities.
• Good understanding of sales processes and business development strategies.
• Target-oriented mindset with a focus on revenue growth.
• Ability to prepare quotations, proposals, and sales reports.
• Proficiency in MS Excel, MS Office, and CRM tools.
• Strong follow-up, planning, and time-management skills.
• Knowledge of domestic and international tour packages will be an advantage.

5. Educational Qualifications

• Graduate in Business Administration, Marketing, Commerce, Tourism, Hospitality, or a related discipline.
• An MBA or additional qualification in Sales, Marketing, or Tourism Management will be an added advantage.

6. Experience Required

• 3–5 years of relevant experience in Business Development, Sales, Client Acquisition, or Relationship Management.
• Experience in the tours and travel, hospitality, tourism, or service industry is preferred.
• Candidates with experience in corporate sales, B2B partnerships, holiday packages, or travel-related services will have an added advantage.

7. Compensation & Benefits

• Salary: 18,000–22,000 per month, negotiable based on experience, skills, and suitability.
• Performance-based incentives may be offered as per company policy.
• Opportunity to grow professionally in the travel and tourism industry.
• Supportive work environment with opportunities to contribute to business expansion.

Ideal Candidate Profile

We are looking for a proactive, confident, and commercially driven professional who can independently generate leads, build customer relationships, close sales, and contribute to the growth of Urban Yatra. The ideal candidate should have a strong sense of ownership, a customer-focused approach, and the ability to achieve business targets consistently.

Experience: 3 to 5 years

Salary Offered: 18k-22k (Negotiable)

Drop your resume at: [email protected]