Senior Business Systems Analyst

JOB SUMMARY

Liaises with key stakeholders to understand business needs and translate into requirements for technology solutions to improve business efficiency and execute company goals. Design, test and train merchandising systems and maintain a detailed knowledge of end-to-end business functions, processes and controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain understanding of all merchandise-related system workflows, functions, processes and business needs to supply quality support and solutions
• Collaborate with cross-functional business teams to gather business requirements
• Deliver precise functional specifications to Technology partners based off business requirements and use cases
• Partner with Technology team to develop business functionality
• Work with Technology team to communicate, verify and test functionality changes
• Work with business teams to demonstrate the changes to the systems to ensure all relevant business needs are addressed
• Develop training materials and provide system and process training
• Manage multiple competing priorities through effective communication and organizational agility
• Recommend and institute best practices and new functionality to streamline processes
• Coordinate and implement business resolutions
• Support special projects and cross-functional initiatives as assigned

QUALIFICATIONS

EDUCATION:

Bachelor degree required.

WORK EXPERIENCE:

• At least 2 years as retail Systems Analyst
• Training experience

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong verbal, written, and analytical skills
• Proficient with SQL and Excel
• Very strong interpersonal skills
• Strong organizational and time management skills
• Strong detail orientation and problem-solving ability
• Ability to organize and prioritize workload

REQUIRED PRE-EMPLOYMENT/SKILLS TESTING:

• Drug Test/Criminal Background Screen