Senior Campaign Manager

Senior Campaign Manager

About the Role

The Senior Campaign Manager is a highly analytical, results-driven professional with a deep expertise in the video advertising and broader AdTech space. This individual thrives in client-facing environments, taking ownership of campaigns from start to finish with minimal oversight. They serve as a trusted partner to clients, providing both day-to-day executional excellence and strategic guidance to help drive business results.

With a passion for data, innovation, and problem-solving, the Senior Campaign Manager proactively identifies opportunities and resolves challenges before they escalate. This role also plays a key part in mentoring junior team members, supporting Account Managers with strategic recommendations, and enhancing the company’s market presence through thought leadership and best practice execution.

About You

You are brilliant with data, reports and can handle multiple deadlines simultaneously. You are motivated to go above and beyond for clients, and have a strong understanding of the AdTech landscape with expertise in video. You build collaborative relationships with Sales and Campaign Management, and capitalise on the knowledge sharing amongst the global Account Management cohort to ensure we uphold best practice client servicing standards.

Responsibilities

Campaign Execution & Management

• Flawlessly create and launch video campaigns across multiple platforms including (but not limited to) Google Ads, DV360, Meta Ads Manager, and TikTok.
• Provide ongoing campaign management, ensuring optimal pacing, delivery, and performance.
• Troubleshoot pixels/tags, creatives, and 3rd-party vendor integrations to ensure smooth execution.
• Act as the technical point of contact for both internal teams and clients.
• Work closely with fellow team members, 3rd-party partners, and clients to launch, optimise, and scale campaigns.

Client Engagement & Strategic Growth

• Serve as the primary client contact for campaign-related issues and performance updates.
• Communicate new product updates, platform features, and their value to clients and internal stakeholders.
• Partner with the commercial team to develop upsell strategies informed by campaign data, marketplace trends, and platform innovations.
• Deliver strategic advice and actionable insights to Account Managers and Sales to help shape client campaigns and broader business outcomes.

Leadership & Knowledge Sharing

• Mentor junior team members, providing guidance, training, and support to elevate team performance.
• Contribute to internal knowledge sharing, ensuring best practices are applied consistently across the global Campaign Management function.
• Keep up to date with the evolving digital ecosystem, cultural trends, and marketplace dynamics that may impact campaign strategy.
• Proactively identify opportunities to grow client accounts and drive business results by analysing campaign data and market insights.

Qualifications & Skills

• 4–6 years of programmatic/biddable media buying experience, including QA, implementation, execution, pacing, troubleshooting, and reporting.
• Deep expertise across video platforms including Google Ads, DV360, Meta Ads Manager, and TikTok.
• Strong client engagement skills with the ability to build trust, manage relationships, and provide consultative advice.
• Advanced troubleshooting skills across pixels, tags, creatives, and vendor integrations.
• Proven ability to mentor and support junior team members.
• Strong understanding of video marketplace trends, 3rd-party research, DMPs, and brand lift studies.
• Exceptional attention to detail, time management, and organizational skills.
• Advanced knowledge of Excel/Google Sheets (calculations, pivot tables, graphs).
• Proactive problem solver with a solution-oriented mindset.
• Confident communicator with strong interpersonal skills and a presence that resonates with both clients and internal teams.
• A collaborative individual who can work in a team and independently.

Benefits

• Health Insurance payment assistance
• Mobile phone plan payment assistance
• Internet plan payment assistance
• Assistance with cost of setting up your working from home space
• Paid Parental Leave
• Employee Assistance Program

Channel Factory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace