Senior CargoWise Developer / System Lead

About the role

McHugh and Eastwood (Aust) Pty. Ltd. is looking for an experienced, certified CargoWise professional to join our growing Philippines team. You'll be our go-to CargoWise expert and own our CargoWise One platform. You'll also shape our automation strategy and system roadmap, working closely with our Australian operations, finance, and management teams.

Key responsibilities

• Lead the platform. Be the main technical point of contact for CargoWise One, set standards for system changes, and guide other admins and junior staff.
• Build workflows and automation. Design and maintain Workflows (triggers, milestones, logic) and PAVE rules for automation, validation, compliance, and document generation. Review, test, and deploy changes.
• Manage Registry and governance. Configure job templates, tariffs, milestones, and organisational structure, with proper change management and documentation.
• Control user access. Manage roles, permissions, and access reviews using least-privilege principles.
• Create reports and dashboards. Build reports and dashboards for operations, finance, and management, and help leaders understand the data.
• Support integrations. Troubleshoot API and EDI integrations with developers and external vendors.
• Train and improve. Run training sessions, keep documentation up to date, lead UAT, and support upgrades and new module rollouts.

About you

• CargoWise Certified Professional
• 3+ years of hands-on CargoWise One experience as a developer, admin, or support specialist
• Strong skills in Workflow, PAVE, Registry, and Reporting
• Good understanding of freight forwarding (Air, Sea, Road)
• Excellent spoken and written English, with the confidence to work directly with Australian stakeholders
• Reliable home internet and a suitable work-from-home setup
• Additional CargoWise certifications (Workflow, PAVE, Reporting, System Admin) - nice-to-have
• Experience supporting Australian or international logistics teams - nice-to-have
• Scripting, integration, or data governance experience - nice-to-have

Benefits

• Competitive salary of ₱90,000 – ₱150,000 per month, paid in PHP, based on experience and certification level
• A senior role with real influence over how a growing logistics business uses its core system
• Direct exposure to and mentorship from our Australian Sales and Operations teams, with genuine career growth as our Philippines team expands
• A collaborative, supportive small-team environment

About us

McHugh and Eastwood (Aust) Pty. Ltd. has built successful long-term relationships with our customers since we began freight forwarding operations in Geelong in 1980. We're 100% Australian owned and have grown by providing professional, efficient, value-for-money logistics services tailored to each customer. Our greatest strength is our loyal team of motivated professionals. We keep improving our craft through modern logistics technology, eco-friendly practices, and long-term partnerships.