Senior Case Manager

Company Description Kash Legal Group is a California-based personal injury law firm focused on providing effective, solution-oriented legal representation to injured individuals and their families. The firm is known for its strong commitment to client service, justice, and maximizing compensation for those harmed by the negligence of others. Kash Legal’s team of tenacious negotiators and trial attorneys is prepared to challenge large insurance companies and pursue cases in court when needed. Founded and led by Attorney Jonathan M. Kashani, the firm emphasizes individualized attention, collaboration, and tailored legal strategies to help clients achieve their goals.

Role Description The Senior Case Manager is a full-time, on-site role based in Los Angeles, CA, responsible for overseeing a portfolio of personal injury cases from intake through resolution. This role manages client communications, gathers and organizes medical and accident documentation, coordinates treatment plans, and tracks case progress to ensure timely and accurate handling. The Senior Case Manager works closely with attorneys to prepare demand packages, assist with settlement negotiations, and support trial preparation when necessary. Day-to-day tasks include liaising with medical providers and insurance carriers, updating case management systems, monitoring deadlines, and helping clients understand the status and next steps of their cases. The role also supports process improvement and mentoring of junior team members to maintain high standards of client service.

Qualifications

• Experience in case management, particularly in personal injury or civil litigation, with the ability to manage multiple cases and priorities efficiently.
• Strong client service skills, including clear communication, empathy, and the ability to build trust with individuals experiencing physical and emotional stress.
• Solid knowledge of personal injury procedures, insurance claims processes, and documentation requirements; familiarity with California legal practices is preferred.
• Proficiency with legal case management software, CRM tools, and standard office applications (e.g., Microsoft Office or Google Workspace).
• Excellent organizational, time management, and follow-up skills, with attention to detail in recordkeeping and deadline tracking.
• Ability to collaborate effectively with attorneys, support staff, and external stakeholders such as medical providers and insurance representatives.
• Strong written and verbal communication skills for drafting summaries, communicating case updates, and supporting demand preparation.
• Prior experience in a law firm or legal services environment; personal injury experience strongly preferred.
• Associate or bachelor’s degree in a related field (e.g., Legal Studies, Paralegal Studies, Criminal Justice, or similar), or equivalent professional experience.
• Capacity to work on-site in Los Angeles, CA, and maintain confidentiality and professional ethics consistent with legal industry standards.