Senior Change Analyst

• Seeking applications from Auckland, Bay of Plenty, Wellington, Christchurch, and Dunedin.
• Permanent, full-time role.

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

The Senior Change Analyst operates at a delivery level (SFIA Level 4), providing expert analysis and change leadership to enable high-quality outcomes that enhance digital capability across the organisation. Working closely with the Capability Manager Change & Adoption, project teams, Clinical Informatics Directors, and senior stakeholders, the role assesses the impact of IT systems on business processes and clinical workflows, ensuring solutions are configured to meet operational needs and deliver measurable benefits. With strong technical understanding, analytical capability, and stakeholder management expertise, the Senior Change Analyst leads and supports organisational change initiatives, elicits and documents business requirements, manages risks and compliance obligations, and tracks benefit realisation.

About the Team/Service/ Location

We're seeking an experienced Senior Change Analyst to join our Digital Services team, with applications welcomed from Auckland, Bay of Plenty, Wellington, Christchurch, and Dunedin. Our collaborative and future-focused service is dedicated to strengthening digital capability and enabling high-quality, equitable health outcomes across the organisation. Working closely with clinical, operational, and regional leaders, you will help deliver innovative digital solutions that support safe, efficient, and patient-centred care. We foster a culture of continuous improvement, agility, and shared learning, valuing diverse perspectives and strong stakeholder engagement to ensure our solutions truly meet the needs of our communities. This is an exciting opportunity to contribute to meaningful, system-wide change in a dynamic health environment, positively impacting both workforce and patient wellbeing.

About you

To succeed in this role, you are an experienced and confident change professional with a strong track record of leading complex organisational change within digital transformation environments. You bring both strategic insight and practical delivery capability, with the ability to design and implement robust change strategies that embed sustainable outcomes. Ideally experienced within the health sector, you understand the clinical, operational, and regulatory contexts in which digital systems operate, and you apply this knowledge to ensure solutions are fit-for-purpose and ethically sound..

To succeed in this role, you will bring:

• 5-7+ years' experience in change management, including at least 2 years in a senior or lead role delivering complex, organisation-wide initiatives.
• Proven experience developing and implementing change strategies within large organisations, ideally in digital transformation and health sector environments.
• Relevant tertiary qualification (Bachelor's degree or higher) in health, computer science, or a related discipline, or equivalent professional experience.
• Strong knowledge of change and project methodologies, including ADKAR, Kotter, Agile, and Waterfall, with proficiency in change management tools and reporting frameworks.
• Sound understanding of healthcare, medical, legal, and ethical responsibilities, with the ability to apply Te Tiriti o Waitangi principles and equity-focused practice in real-world delivery contexts.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community**.** We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click "apply now."  All applications must be submitted through our online careers' portal by 7 October. If you have any questions about the role, please contact Roshni George at [email protected].