Senior CIAM Technical Delivery Lead (Ping Identity)

Company Description

Make extraordinary happen

At NCS Australia, we’re the challenger alternative in technology services and consulting. With more than 47 years of Australian heritage, we partner with governments and leading organisations to solve complex challenges, embrace new opportunities and deliver outcomes that make a real difference.

Our people bring together expertise across technology, consulting, delivery, operations, sales and corporate functions. We work collaboratively, challenge the status quo and give our people the opportunity to make an impact — for our clients, our communities and each other.

Job Description

We’re looking for a Senior CIAM Technical Delivery Lead (Ping Identity) to provide technical leadership, architecture assurance and implementation oversight for a large-scale customer identity and access management transformation.

This is a senior technical role for someone who can get into the detail — reviewing architecture and designs, challenging technical decisions, validating Ping Identity configurations and integrations, and ensuring the solution is secure, scalable, resilient and production-ready.

Hands-on Ping Identity implementation experience is mandatory.

What you’ll be doing

• Provide senior technical oversight across the Ping Identity CIAM implementation.
• Review and validate high- and low-level architecture and solution designs.
• Assess Ping Identity configurations, policies, integrations and technical deliverables.
• Lead technical design reviews and challenge assumptions where required.
• Validate authentication, authorisation, SSO, MFA and identity lifecycle solutions.
• Review integrations across applications, APIs, mobile platforms and enterprise systems.
• Assess technical testing, performance, resilience, failover and production readiness.
• Identify technical risks and gaps, drive remediation and verify closure.
• Provide technical leadership across architects, engineers, application teams and delivery partners.
• Ensure technical documentation, operational readiness and knowledge transfer meet the required standard.

Qualifications

• Proven hands-on Ping Identity implementation experience — PingFederate, PingAccess, PingDirectory, PingAM and/or PingOne.
• Extensive experience across IAM, cybersecurity engineering or enterprise identity delivery.
• Strong CIAM experience in complex enterprise environments.
• Experience as a CIAM Technical Lead, Solution Architect or Technical Delivery Lead.
• Strong knowledge of OAuth 2.0, OIDC, SAML 2.0, SSO, MFA, federation and API security.
• Experience designing and implementing solutions for large customer populations.
• Strong troubleshooting capability across authentication, federation and integration issues.
• Experience with cloud, networking, load balancing, certificates, encryption and security controls.
• The confidence to challenge technical decisions and hold delivery teams accountable for quality.

Additional Information

Why NCS?

This is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.

Ready to make extraordinary happen?

We'd love to hear from you.

We celebrate diversity and inclusion

We value different perspectives, experiences and strengths our people bring. We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.

Important information

Applicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.

Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.