Senior Client Director

Senior Client Director

Salary

• Open to experience

Start

• ASAP

Location

• East London

Part-time / Hybrid

MUST HAVE DRINKS / PREMIUM SPIRITS EXPERIENCE

Job purpose

The Senior Client Director position is a high-profile position in which you represent the

values and standards, to the agencies clients.

You take full responsibility for the relationship with the senior client contacts, responsible for running a selection of clients profitably and responsibly, supporting both the clients needs and the agency’s creative and strategic vision.

You are able to be an advisor to the client on strategic and brand issues based on a comprehensive understanding of their brand within its business and market context.

There is a wide spectrum of responsibility within this demanding and challenging role.

Tasks

• Owning your client portfolio on a daily basis across primarily packaging, but also point of sale,
• collateral and brand identity
• Participating in client briefing sessions, discussing and agreeing on desired strategic direction with the CSO and creative direction with the creative director, preparing a reverse brief and modifications to that document until client signs off reverse brief
• Preparing cost estimates and/or schedules for client work and obtaining approvals before scheduling work. Driving value by up-selling within the project teams.
• Preparing and updating time schedules for projects and following up both client and internal resources to ensure deadlines are met.
• Attending creative reviews internally and analysing with creative director as to whether all agreed
• objectives/requirements have been met
• Attending client meetings (in person or via teleconference) and preparing a written report detailing meeting discussions and actions within 24 hours of meeting being held
• Following up and updating clients throughout course of project
• Proof checking artwork in terms of copy, production markup, legal mandatories etc
• Obtaining illustration/photography quotes, negotiating prices, liaising with clients re usage details,
• Liaising internally re appropriate file size requirements, obtaining client approval of fees, purchasing of images
• Updating Work in Progress report weekly and participating in daily mini-WIPs with account management team
• Updating billings and timesheets program (WIPLIST) daily
• Preparing and distributing monthly invoices and project cost reconciliations for your own projects
• Actively farms new workstreams through the available client base, often recommending creative opportunities at briefings
• Prepares and presents creds with confidence
• Reporting to and updating UK MD regularly on project activity and status

Technical and non-technical skills

Technical

• Excel, Word and Keynote proficiency
• Project management

Non-technical skills

• Clear, concise and effective communication, both verbal and written
• Knowledge of alcohol sector
• Knowledge of design sector
• Attributes
• Gravitas
• Great under pressure
• Empathy & compassion
• Flexibility
• Trustworthiness
• Ethical
• Proactiveness
• Inspiring/motivating
• Open minded
• Responsible
• Sense of humour
• Emotionally intelligent
• Attention to detail