Senior Client Manager

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.

You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.

Key Responsibilities

• Manage and grow relationships with enterprise clients as a trusted advisor

• Identify customer needs and position IT solutions across:

• Infrastructure (Network, Cloud)

• Applications (Enterprise systems, platforms, integration)

• Cybersecurity solutions

• Drive the full sales cycle: lead generation, solutioning, proposal, negotiation, and closing

• Develop and execute account strategies to achieve revenue targets

• Lead solution discussions and presentations with business and IT stakeholders

• Work closely with pre-sales and technical teams to design tailored IT solutions

• Manage RFPs/RFQs, proposals, and commercial negotiations

• Ensure successful solution delivery alignment with internal teams

• Build and maintain strong relationships at both IT and business decision-maker levels

• Identify cross-sell and up-sell opportunities across the full IT portfolio

• Track sales pipeline, forecast, and performance using CRM tools

Qualifications & Experience

• Bachelor’s degree in IT, Engineering, Business, or related field
• Over 10 years of experience in IT solutions sales or key account management
• Proven track record in selling IT solutions
• Strong experience working with enterprise-level clients

Skills & Competencies

• Strong sales and negotiation skills with ability to close complex deals
• Solid knowledge of IT solutions (network, cloud, data center, security, applications)
• Ability to translate customer business needs into technical solutions
• Excellent communication and presentation skills
• Strong stakeholder management (C-level, IT leaders, business users)
• Strategic thinking and consultative selling approach
• Ability to manage long and complex sales cycles

Workplace type: About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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