Senior Client Solutions Partner

For our client, we are seeking a Senior Client Solutions Partner to join the team of a leader in the Information Technology space.

This role will drive consultative sales efforts focused on complex customer experience and contact center transformation opportunities. The ideal candidate will partner closely with clients and internal solution teams to translate business needs into compelling AI-enabled solutions that improve service delivery and measurable outcomes. You will lead executive-level conversations, shape solution strategy, and guide prospects through the full sales and pre-sales cycle from discovery through technical validation.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $125,000 – $150,000 annually

Responsibilities

• Own and drive complete sales cycles for CCaaS and CX transformation opportunities
• Define CX transformation strategies collaboratively with clients
• Lead consultative engagements aimed at quantifiable business outcomes
• Deliver technical and business presentations on AI-driven solutions
• Engage in pre-sales processes, including discovery and solution architecture
• Demonstrate innovative technologies to customers, including virtual agents and agent assist solutions
• Drive use cases in CX transformation, focusing on intelligent self-service and omnichannel orchestration

Qualifications

• 10+ years of experience in sales, pre-sales, or solution consulting in CCaaS or CX fields
• Proven track record of large-scale CX transformation sales
• Deep understanding of contact center operations and technologies
• Familiarity with modern AI and CX platforms and conversational AI tools
• Experience with cloud ecosystems, preferably GCP
• Ability to connect technology solutions to business outcomes
• Excellent communication and storytelling skills

Benefits

• Flexible work environment with remote opportunities
• Travel exposure across various regions and industries
• Access to cutting-edge AI and CX technologies
• Collaboration with cross-functional teams and subject matter experts
• Opportunity to build executive-level relationships and networks

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.