Senior Cloud Engineer (E3)

About Caylent

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

About the Role We are seeking a Senior Cloud Engineer (E3) to join our growing Managed Service Provider (MSP) team. This role is ideal for a hands-on technical leader who can design, build, and operate complex cloud solutions while mentoring engineers and partnering closely with CloudOps, DevOps, security teams, and clients.

Key Responsibilities

• Lead the design and implementation of advanced cloud-native solutions for client workloads

• Evaluate and select tools, libraries, and AWS services aligned to scalability, security, and cost efficiency

• Apply structured frameworks to assess problems, risks, and architectural trade-offs

• Build and enhance cloud-native architectures including serverless, IoT backends, and highly automated delivery pipelines

• Enforce engineering standards, SDLC best practices, and architectural consistency

• Move fluidly between high-level architectural thinking and hands-on implementation

• Partner with CloudOps to design support models, response procedures, and operational handoffs

• Participate in cross-functional delivery teams to ensure successful client outcomes

• Mentor engineers, define stories and task-level work, and provide technical guidance

• Design and implement highly reliable, secure, and cost-optimized AWS architectures

• Build and maintain observability platforms using AWS-native tools (CloudWatch, X-Ray, Config) and partner solutions (Datadog, Dynatrace, OpenTelemetry)

• Collaborate with 24x7 operations teams to define actionable metrics, logs, and alerts

  Establish runbooks and automation aligned to monitoring thresholds and incident response

• Drive root cause analysis, noise reduction, and long-term reliability improvements

• Partner with DevOps and security teams to embed resilience, security, and cost optimization into all solutions

• Coach, mentor, and share knowledge with engineers across experience levels

• Perform code reviews, provide constructive feedback, and pair program when needed

• Contribute to internal IP, tooling, and open-source initiatives

• Participate in Agile delivery models and execution planning

• Engage with clients through presentations, architectural discussions, and technical decision-making

• Build relationships with vendors and AWS partners

• Stay current with AWS best practices and emerging cloud technologies

Requirements

Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field with strong 4+ years of IT experience
• 3+ years of hands-on experience with Amazon Web Services (AWS)
• 2+ years of programming experience in Python, Node.js, TypeScript, Go, Java, or C#
• 2+ years of strong experience in Kubernetes or Continuous Integration and Deliver (CI/CD) experience.
• Experience with infrastructure as code and configuration management
• Experience with CI/CD pipelines and modern delivery practices
• Experience working within Agile or similar delivery methodologies
• Willingness to work in graveyard shift.
• AWS Associate or Professional certifications (Solutions Architect, DevOps Engineer, SysOps, Developer)
• Experience designing scalable, automated cloud infrastructure
• Strong experience with AWS Lambda and serverless architectures
• Experience supporting large-scale enterprise or MSP environments
• Experience in client-facing or consulting roles
• Strong communication skills with the ability to explain technical concepts clearly to varied audiences
• Effective time and self-management with the ability to prioritize, adapt, and meet deadlines
• Strong problem-solving mindset with the ability to analyze issues and deliver practical solutions
• Collaborative team player who builds productive relationships with clients and stakeholders

Signs you may be a great fit

• Impact: Play a pivotal role in shaping a rapidly growing venture studio.
• Culture: Thrive in a collaborative, innovative environment that values creativity and ownership.
• Growth: Access professional development opportunities and mentorship.
• Benefits: Competitive salary, health/wellness packages, and flexible work options.