Senior Cluster Manager - HDFC BB - Delhi

Job Purpose Job Purpose Description

Job Context & Major Challenges Job Context & Challenges Market Volatility as BSLI predominantly sell unit linked policies ? High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. ? Balancing between the process requirement and expectations of the Channel partners

Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company

Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank)

Mapping all the key decision makers and

KRA2 Executes smooth function of the sales and other processes in order to maximise business potential Executes smooth function of the sales and other processes in order to maximise business potential.

Communicate any process change or change in any rules and regulations by the help of different training module. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks