HOPCo | Healthcare Outcomes Performance Company
Senior Coding Operations Specialist
Skills
2 months ago
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Important information
Location:
Phoenix, AZ, USA
Work mode:
Onsite
Published on:
26 August 2026
What they need
ESSENTIAL FUNCTIONS
- Monitor coding backlogs, turnaround times, unresolved encounters, missing documentation, and workflow exceptions.
- Reconcile coding work queues, surgery schedules, missing slips, EFS/charge capture systems, and other applicable
workflows.
- Serve as a senior coding resource for complex procedural, surgical, specialty, and payer-related coding questions.
- Research and apply CPT, ICD-10-CM, HCPCS, NCCI, payer policies, and regulatory guidance.
- Identify coding trends, workflow concerns, documentation issues, and areas of risk and provide recommendations to
Coding leadership/CDI.
- Support audit trend analysis, root-cause review, and development of corrective education.
- Assist the Coding Manager and Supervisors with special projects, workflow reviews, market needs, and process
improvement initiatives.
- Escalate staffing or employee workflow and performance concerns to Coding leadership.
- Provide production coding support as needed based on departmental priorities.
EDUCATION
- High School Diploma/GED
EXPERIENCE
- 5+ years of professional medical coding experience, preferably with orthopedic surgical coding. Must be AAPC/AHIMA
certified with maintained credentials
REQUIREMENTS
- Coding Certification from AAPC/AHIMA (CPC, CCS-P, COSC)
KNOWLEDGE
- Knowledge of medical terminology
- Strong experience reviewing operative reports and complex clinical documentation.
- Advanced knowledge of CPT, ICD-10-CM, HCPCS, modifiers, NCCI edits, and payer guidelines.
- Experience with coding audits, reconciliation, workflow analysis, or coding education preferred.
Strong analytical, research, organizational, and communication skills.
- Ability to work independently, manage multiple priorities, and serve as a senior coding subject-matter expert.
- The ability to identify and resolve discrepancies in medical records or claims.
- Accuracy is critical in coding, requiring meticulous attention to detail.
- The ability to communicate effectively with physicians and other healthcare professionals.
- Efficiently inputting and managing coding data.
ABILITIES
- Ability to be a resource for coding guidelines.
- Ability to communicate effectively verbally and in writing.
ENVIRONMENTAL WORKING CONDITIONS
- Normal office environment. This is a remote position
PHYSICAL/MENTAL DEMANDS
- Requires sitting and standing associated with a normal office environment.
- Some bending and stretching are required.
- Manual dexterity using a calculator and computer keyboard
ESSENTIAL FUNCTIONS
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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