HOPCo
Senior Coding Operations Specialist
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Phoenix, AZ, USA
Work mode:
Onsite
Published on:
8 October 2026
What they need
ESSENTIAL FUNCTIONS
- Monitor coding backlogs, turnaround times, unresolved encounters, missing documentation, and workflow exceptions.
- Reconcile coding work queues, surgery schedules, missing slips, EFS/charge capture systems, and other applicable
workflows. - Serve as a senior coding resource for complex procedural, surgical, specialty, and payer-related coding questions.
- Research and apply CPT, ICD-10-CM, HCPCS, NCCI, payer policies, and regulatory guidance.
- Identify coding trends, workflow concerns, documentation issues, and areas of risk and provide recommendations to
Coding leadership/CDI. - Support audit trend analysis, root-cause review, and development of corrective education.
- Assist the Coding Manager and Supervisors with special projects, workflow reviews, market needs, and process
improvement initiatives. - Escalate staffing or employee workflow and performance concerns to Coding leadership.
- Provide production coding support as needed based on departmental priorities.
EDUCATION
- High School Diploma/GED
EXPERIENCE
- 5+ years of professional medical coding experience, preferably with orthopedic surgical coding. Must be AAPC/AHIMA certified with maintained credentials
REQUIREMENTS
- Coding Certification from AAPC/AHIMA (CPC, CCS-P, COSC)
KNOWLEDGE
- Knowledge of medical terminology
- Strong experience reviewing operative reports and complex clinical documentation.
- Advanced knowledge of CPT, ICD-10-CM, HCPCS, modifiers, NCCI edits, and payer guidelines.
- Experience with coding audits, reconciliation, workflow analysis, or coding education preferred.
Strong analytical, research, organizational, and communication skills.
- Ability to work independently, manage multiple priorities, and serve as a senior coding subject-matter expert.
- The ability to identify and resolve discrepancies in medical records or claims.
- Accuracy is critical in coding, requiring meticulous attention to detail.
- The ability to communicate effectively with physicians and other healthcare professionals.
- Efficiently inputting and managing coding data.
ABILITIES
- Ability to be a resource for coding guidelines.
- Ability to communicate effectively verbally and in writing.
ENVIRONMENTAL WORKING CONDITIONS
- Normal office environment. This is a remote position
PHYSICAL/MENTAL DEMANDS
- Requires sitting and standing associated with a normal office environment.
- Some bending and stretching are required.
- Manual dexterity using a calculator and computer keyboard
ESSENTIAL FUNCTIONS
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