Senior Commerce Operations Associate, Insights

We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose — accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek’s 75 Fastest Growing Companies, we’re constantly looking for “A” players to join our team.

The rapid growth is attributed to our strongest asset — our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect — you’ll fit right in.

The Commerce Operations team is the driving force behind the foundational success of brands online. Drives profitability, efficiency, higher customer satisfaction, and ultimately, increased sales and growth on all digital platforms. Our primary scope is to analyze, manage, and execute the processes required to ensure our clients maintain a relevant presence on marketplaces that continue to align with customer demand signals, while monitoring the relational impact of commerce across channels.

Each team member, regardless of their role, is a key player in turning this vision into a reality, scaling from task execution, adherence to procedure, and following documented instructions, to independently solving complex platform challenges, defining best practices, process optimization, and ultimately, operational strategy and team leadership at the highest levels.

What You'll Do Here

• Collect and analyze data related to Commerce Operations metrics, driving insights that inform strategic decision-making across accounts.
• Support impact analysis for AEO/GEO (AI Engine Optimization / Generative Engine Optimization) initiatives across different channels, tracking performance and surfacing actionable recommendations.
• Maintain a mid-to-advanced understanding of the structural operations of key marketplaces relevant to the region, including platform mechanics, algorithm behavior, and category dynamics.
• Support New Brand Setup, ensuring new brands are properly configured and optimized for discovery and search from day one.
• Conduct SWOT and Strategy Assessments to identify growth opportunities, competitive gaps, and areas for optimization.
• Develop and support Search Strategy initiatives to improve visibility, ranking, and discoverability across relevant platforms.
• Generate Portfolio Insights that help guide assortment, pricing, and positioning decisions across client or brand portfolios.

We Need a Person With

• Advanced Excel and English skills are required, along with outstanding communication and teamwork skills.
• Excellent problem-solving and troubleshooting abilities with a strong attention to detail and accuracy.
• Proven track-record of ability to manage multiple projects and prioritize appropriately.
• Entrepreneurial spirit, able to thrive in an autonomous work environment.
• Self-motivated, detail-oriented and able to shine in a results-driven environment.
• Understanding of the critical growth factors that influence success on Marketplaces.
• Innovative problem-solver and self-starter who enjoys constantly learning to adapt to the ever-changing environment of Amazon and other Marketplaces.
• Bachelor’s degree in Marketing, Business or related field, or equivalent experience.
• English, Spanish and Portuguese fluency;