Senior Commercial Officer

Job Purpose

We are seeking a highly organized and detail-oriented Senior Commercial Coordinator to support commercial, procurement, logistics, and order management activities within a fast-paced Telecommunications and ICT environment.

The role is responsible for ensuring the smooth flow of materials, documentation, customer orders, billing activities, and commercial transactions while coordinating with customers, suppliers, logistics partners, warehouses, and internal stakeholders. The successful candidate will play a key role in supporting operational efficiency, revenue realization, and compliance with established business processes.

Key Responsibilities

• Coordinate end-to-end sales order processing and commercial administration activities.
• Manage procurement activities, including purchase order issuance and supplier follow-up.
• Coordinate with suppliers, freight forwarders, and logistics partners to ensure timely delivery of goods and services.
• Monitor inventory transactions, stock movements, deliveries, and material availability.
• Liaise with customers to arrange deliveries and obtain required acknowledgements and documentation.
• Track project billing milestones and support timely invoicing activities.
• Prepare commercial, inventory, and operational reports to support business decision-making.
• Coordinate customer, vendor, and contract-related documentation.
• Monitor order status and provide regular updates to stakeholders.
• Support maintenance and service contract administration, renewals, and invoicing activities.
• Ensure compliance with company procedures, commercial policies, and regulatory requirements.
• Support audit requirements by maintaining accurate records and documentation.
• Identify opportunities to improve operational processes and coordination efficiency.

Qualifications

• Bachelor's Degree or Diploma in Business Administration, Commerce, Accounting, Finance, Economics, Supply Chain, or a related discipline.

Experience

• Minimum 5 years of experience in Commercial Coordination, Sales Administration, Procurement, Logistics, Order Management, or Commercial Operations.
• Prior experience within the Telecommunications, Technology Solutions, System Integration, or Distribution sectors is highly preferred.
• Experience supporting project-based businesses and customer delivery operations.
• Familiarity with inventory management, procurement coordination, and contract administration.

Skills & Competencies

• Strong ERP system experience (SAP or similar).
• Advanced proficiency in Microsoft Excel and MS Office applications.
• Excellent coordination and stakeholder management skills.
• Strong communication and negotiation abilities.
• Good understanding of procurement, logistics, inventory control, and commercial operations.
• Strong analytical and reporting skills.
• Ability to prioritize multiple tasks and work effectively under pressure.
• High attention to detail and strong organizational skills.
• Ability to work independently and collaboratively within cross-functional teams.
• Customer-focused mindset with strong problem-solving capabilities.

Preferred Industry Background

Candidates with experience in Telecommunications, Technology Services, Network Solutions, System Integration, Data Center Solutions, or Managed Services environments will be given preference.