Senior Compliance Associate (Learning Lead)

• We are seeking a dynamic, strategic Compliance Learning & Advisory Lead to step into a high-impact, hybrid role. This isn’t your standard “check-the-box” compliance position. We are looking for a professional with a unique mindset—someone who is equal parts risk manager and instructional designer, capable of viewing complex regulations through both a legal compliance lens and an adult learning lens
• In this role, you will independently own our global compliance learning lifecycle from concept to execution, while simultaneously serving as a trusted, functional compliance advisor to the business. You will bridge the gap between dense regulatory text and engaging, digital-first learning experiences, ensuring our teams are both fully compliant and genuinely learn from these interactions
• Concept to Execution: Project manage individually owned compliance learning initiatives from initial regulatory inception, legislative shift, or policy update through to global deployment and tracking
• Instructional Content Architecture: Conceptualize, draft, review, and maintain high-quality, digital-first compliance training materials (e-learning, micro-learning) and medium-complexity guidance documentation
• Live Facilitation & Delivery: Design and facilitate interactive, live or virtual regulatory training sessions and briefings for targeted business audiences, breaking down complex regulatory risk areas into digestible concepts
• Consultative Training Intake: Evaluate incoming stakeholder requests for mandatory training. Act as a consultative compliance officer by evaluating the underlying regulatory risk and steering them toward highly effective adult learning solutions over rigid data dumps
• Policy & Procedure Governance: Draft, advise on, and review corporate policies, operational procedures, and compliance program documentation (medium complexity and risk) to ensure alignment with regulatory standards
• Actionable Written Guidance: Provide clear, pragmatic, and actionable written advice, localized guides, and compliance communications for low-to-medium complexity risk areas
• Pragmatic Problem Solving: Resolve daily business compliance inquiries and operational issues with efficiency, speed, and pragmatism
• Innovative Optimizations: Apply creative, ethical approaches to Business-As-Usual (BAU) compliance topics to significantly increase program efficiency, optimize processes, and effectively manage business risk
• Risk Escalation Management: Provide clear, risk-based recommendations on matters of medium complexity to managers and leadership to enable robust, well-informed decision-making

Benefits

• Health insurance
• Free access to Headspace for you and your loved ones
• Global Employee Assistance Program
• Meditation and Breastfeeding rooms at the office
• Booking Cares - 2 days per year to volunteer and learn
• Life insurance
• Disability insurance
• Pension plan
• Annual paid time off
• Parental leave - 22 weeks
• Grandparent leave - 10 days
• Care leave - 10 days
• Bereavement leave - up to 4 weeks
• Anniversary leave
• Working from Home Furniture and Ergonomic Support
• Working from Abroad - up to 20 days per year
• Discounts & Wallet credits to spend on our products
• Upgrade to Booking.com Genius Level 3
• Friends & Family Booking.com discount vouchers
• Free access to online learning platforms
• Development and mentorship programs to support career growth
• Access to trainings and workshops
• Team development opportunities
• Local discount programs
• Game rooms in offices
• On-site meals, coffee and snacks including vegan options- Influencing & Stakeholder Management: Exceptional communication skills with the confidence to challenge senior stakeholders, change mindsets, and negotiate alternative solutions to “check-the-box” training
• Forward-thinking, with a focus on emerging legal and policy issues
• Agility in prioritizing and meeting deadlines
• Compliance Domain Expertise: Specialized knowledge across core compliance domains to provide holistic compliance advice to the business, independent of just training delivery
• Courage to take a stance and make tough decisions
• Proven track record of taking complex regulatory/legal concepts and successfully translating them into engaging, digestible learning content
• Constructive Challenging: Ability to engage with and influence business stakeholders, constructively pushing back on training requests to ensure they meet adult learning best practices
• Proactivity, resilience, and a drive to deliver results
• Dual-Hat Mindset: Equal parts educator and risk manager; able to view a regulation through both a legal compliance lens and an instructional designer’s lens
• 4-6 years of experience in a foundational pillar of compliance and within a dedicated Learning & Development environment (ideally within a compliance/regulated tech function)
• Pragmatic Innovation: A creative approach to looking at existing compliance training processes and finding minor or innovative ways to optimize them for efficiency
• Strong judgment with attention to both the big picture and key details
• Risk-Based Advisory: Ability to translate compliance requirements into actionable, clear learning advice and training documents of medium complexity
• Team-oriented, self-aware, and a good listener
• Live Delivery: Confident presentation skills with experience facilitating live or virtual training sessions
• Adult Learning Foundations: Solid understanding of instructional design methodologies, with the ability to confidently pitch modern learning techniques over rigid, compliance-heavy data dumps
• Proven project management experience managing end-to-end delivery timelines
• Confidence with collaboration
• Ability to influence stakeholders at all levels
• Curiosity, flexibility, and a creative, pragmatic approach to problem-solving
• Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing)