Senior Compliance Manager

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and provide an industry-leading customer experience.

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Why You Will Enjoy Working with Us

• Receive competitive pay that reflects your experience and contributions.
• Work remotely with flexibility to support your day-to-day needs.
• Access a range of employee benefits, including a 401(k) with company match.
• Take time to recharge with paid time off and company-paid holidays.
• Save on monthly expenses with access to discounted cell phone plans.
• Enjoy employee discounts on merchandise at EZCORP stores.

Your Role at a Glance

We are looking for a Senior Compliance Manager. The Senior Compliance Manager is responsible for owning all aspects of the Compliance Management Program for the entities or divisions assigned to them and their constituent products and services. They are also responsible for ensuring ongoing compliance with applicable regulatory requirements affecting those entities, products, and services. The Senior Compliance Manager will assist the Chief Compliance Officer in identifying and assessing compliance risks, informing and advising the Company of its compliance responsibilities, overseeing compliance efforts and controls in the first and second lines of defense, performing testing and monitoring activities to assess compliance with Company policies and regulatory requirements, and reporting compliance matters to senior management and the Board. This role may function as a people manager or as a senior individual contributor, depending on organizational structure.

• Where applicable, leads a team of Compliance professionals and holds them accountable for maintaining established standards, including responsibility for compensation, performance appraisals, development, and training with a focus on growth through coaching
• Serves as a resource and mentor to less senior Compliance Team Members across the department, sharing subject matter expertise and supporting their professional development regardless of reporting structure
• Owns and is accountable for the design, implementation, and ongoing oversight of all components of the Compliance Management Program for assigned entities or divisions, using designated compliance technology
• Supports a global compliance function by partnering with other compliance leaders across the organization
• Analyzes and provides credible challenges to the assessment of the control environment, risk assessments, testing, corrective action plans, and responses to regulatory issues and complaints
• Develops and refines compliance routines to support oversight of assigned entities or divisions
• Assesses compliance risks and controls while demonstrating consideration for the Company’s reputation and commitment to applicable regulatory requirements
• Identifies and evaluates emerging risks and presents findings using various tools, including data analytics
• Influences peers and partners across Legal, Operations, Finance, and first-line business functions to drive compliance outcomes without relying on formal authority
• Partners with others throughout the organization to support ongoing compliance with policy mandates and regulatory requirements
• Participates in the development and approval of business changes, projects, and other items that impact regulatory compliance
• Translates complex regulatory topics into executive-ready communications; provides reports on compliance activities for management and the Board
• Informs senior management of significant compliance matters that require their attention or action
• Participates in discussions with regulators in connection with inquiries, inspections, and exams
• Safeguards EZCORP, its clients, and their assets by driving compliance with applicable laws, rules and regulations, adhering to policy requirements, and applying sound ethical judgment regarding personal behavior, conduct and business practices
• Performs additional duties as assigned
• Actively applies artificial intelligence tools and emerging technologies to automate routine tasks, accelerate problem-solving, and deliver measurable improvements in quality and efficiency within area of responsibility.

What We’re Looking For

• 7+ years of related experience in highly regulated industries
• Bachelor’s degree highly preferred or relevant, equivalent experience; industry-recognized compliance certifications preferred (e.g., CAMS, CRCM)
• Bilingual proficiency in English and Spanish is required.

EZCORP is an Equal Opportunity Employer