Senior Consultant - Microsoft Dynamics CRM

Job Title

Senior Consultant - Microsoft Dynamics CRM

Location: Indore

Experience: 5-8 years

Job Summary

As a Microsoft Dynamics 365 CE Developer, you will design, develop, test, and deploy customized solutions to meet client requirements. Your responsibilities will include working with the rest of the Dynamics Platform team, to manage the entire lifecycle of the Dynamics 365 solution, from initial design and configuration of new solutions to deployment and ongoing support. You will work closely with other Dynamics Platform teams, ensuring that business transformation initiatives are executed efficiently and effectively, with a strong focus on maintaining the current system as well as delivering new solutions on time and to the highest quality standards.

Key Components of Role

• Design and Development: Design, develop, and implement solutions using Dynamics 365 CE, including customizations, plugins, workflows, and integrations.

• Collaboration: Work closely with cross-functional teams, including developers, architects, and business stakeholders, to gather requirements and deliver solutions that meet business needs.

• Documentation: Create and maintain comprehensive documentation, including design specifications, test plans, and operational procedures.

• Best Practice and Code Standard: Ensure best practice is followed at all times including the adherence of code standard.

• Troubleshooting and Support: Provide ongoing support and troubleshooting for Dynamics 365 CE solutions, ensuring high availability and performance.

• System Integration: Partner with other team members to ensure the Microsoft Dynamics solutions used across the business have seamless data flow and communication.

  Responsibilities

• Solution Design and Development: Technical Design: Create technical architecture, authentication, and authorization strategies. Design solution components including entities, workflows, business rules, and plugins.

• Development: Write code to implement custom business logic, develop plugins, and custom workflow activities to automate processes and create new functionalities.

• Testing and Deployment: Conduct thorough testing to ensure solutions meet requirements and are free of defects. Deploy solutions to production environments and provide post-deployment support.

  Integration and Data Migration

• System Integration: Integrate Dynamics 365 CE with other systems such as F&SCM, and third-party applications to ensure seamless data flow and functionality.

• Data Management: Partner with Data Engineer, Technical Architect etc. to facilitate data management, ensuring data integrity and consistency.

  System Customization and Configuration

• Customization: Customize Dynamics 365 CE to align with organizational processes, policies, and branding. This includes modifying forms, views, and dashboards to meet specific business needs.

• Configuration: Configure system settings, security roles, and business units to ensure proper access control and data segregation.

  Web Resources and User Interface Customization

• Web Resources: Create web resources such as HTML, JavaScript, and CSS files to add custom functionality to the Dynamics 365 CE user interface. Develop custom buttons, forms, and charts to enhance user experience.

• UI Customization: Customize forms and views to tailor them to business needs. Implement client-side scripting to add dynamic behaviour to forms and improve user interaction.

  External System Integration

• Integration with Platforms: Integrate Dynamics 365 CE with platforms like Outlook, SharePoint, and Power BI to enhance functionality and provide a unified experience.

• API Development: Develop and consume APIs to facilitate communication between Dynamics 365 CE and external systems. Implement data synchronization and real-time data exchange.

  Essential Functions of the Role

• A strong applied knowledge of Microsoft Power Platform services, including in-depth understanding of its capabilities, boundaries, and constraints

• An applied knowledge of authentication, security, and application lifecycle management (ALM) practices for the Microsoft Power Platform

• An applied knowledge of Microsoft Power Platform developer tools including Power Platform CLI as part of the developer workflow

• Able to work independently; manage change and adapt approach in an evolving situation.

• Team-player with the ability to work within a collaborative environment assuming the voice of diligence and influencing without authority.

• Ability to collaborate with global cross-functional teams and stakeholders.

• Strong problem-solving and analytical skills.

  Work Experience Requirements

• Number of Overall Years Necessary: 5-8

• 5+ years of experience in implementing, customizing, configuring, deploying codes and managing Dynamics 365 CE solutions

• Deep understanding of Dynamics 365 CE modules and functionalities.

• Strong knowledge of Dynamics 365 CE customizations, plugins, workflows, and integrations.

• Design & Development experience in Dynamics CE including Customer Service.

• Proven experience with Azure services and cloud-based solutions.

• Strong background in software development and architecture.

• Experience in managing Azure-based integration components.

• Strong communication skills to convey technical concepts to non-technical stakeholders.

• Experience in leading and mentoring technical teams and providing guidance and support to junior team members.

  Education Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Microsoft Certified: Power Platform Developer Associate.

• Other relevant Microsoft certifications.

  Specialized Skills/Technical Knowledge

• Strong knowledge of .NET Framework including WCF/Web API experience.

• Power Platform development (Power Apps Portals, Model-Driven / Canvas Apps), Dataverse, Power Automate.

• Deep technical knowledge of Web development, HTML, CSS, JSON, XML, and JavaScript.

• Strong C, AL (Application Language) and OOP concepts.

• Deep understanding of Dataverse code components including plug-ins and Custom APIs.

• Working knowledge of Dataverse Web API and OAuth.

• Azure Key Vault and Microsoft Entra ID service principals.

• Azure DevOps to manage development, testing, and deployment processes.

• Code and data release management/deployment to different environments, including Production.

  Local Specifications

Language Requirements: Proficiency in English is required.

Mandatory work from office for all 5 days.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.