Senior Counselling Program Manager

Role & responsibilities

We're looking for a Program Manager to build and run structured mental health programmers at MyTalkIndia - from concept to delivery - while leading and developing the counselling team.

• Program Development & Strategy

• Conceptualize and build mental health programmes from the ground up, including vision, scope, delivery model, and launch plan

• Partnerships & Outreach

• Identify and build relationships with organizations, institutions, and external partners to expand programmer reach

• Design and deliver training programmers for counsellors based on service and capability requirements

• Conduct case discussions, professional review sessions, and ongoing skill-development sessions &

Develop specialization tracks to strengthen counsellor expertise across key areas.

• Plan and execute workshops end-to-end, covering content, logistics, facilitation, and coordination.

• Track programme performance, utilization, outcomes, quality, and impact.

• Lead the counselling team through goal-setting, feedback, performance management, and day-to-day operational oversight

• Own SOPs, escalation processes, operational protocols, and documentation standards.

• Drive counsellor recruitment, selection, and performance evaluation

Preferred candidate profile

• Master's degree in Clinical Psychology or Counselling Psychology (mandatory)
• 8+ years of experience in counselling, program development, and team supervision
• Advanced training or certification in evidence-based counselling approaches, including CBT, REBT, trauma-informed therapy, suicide risk assessment, crisis intervention, and safety planning, with demonstrated experience managing complex and high-risk cases.
• Hands-on experience on an online/chat-based counselling platform (mandatory)
• Experience conceptualizing or scaling mental health programmes from the ground up
• Strong track record in team training, supervision, and crisis support
• Fluent in English and Hindi

Apply: [email protected]