Senior Counsellor

Job Summary

We are looking for a highly motivated and result-oriented Senior Admission Counsellor to convert qualified student enquiries into successful admissions. The ideal candidate should possess excellent counselling, sales, and relationship-building skills, with the ability to understand students aspirations and guide them toward the most suitable MBBS abroad options. The role is highly target-driven and requires strong follow-up, negotiation, and communication skills.

Key Responsibilities

Student Counselling & Lead Conversion

* Counsel prospective students and parents regarding MBBS abroad opportunities.

* Understand each students academic profile, budget, and career aspirations.

* Recommend suitable universities and countries based on eligibility and preferences.

* Convert assigned leads into admissions while maintaining high counselling quality.

* Build trust and long-term relationships with students and parents.

Lead Management

* Handle enquiries received through phone calls, WhatsApp, website, walk-ins, social media, and referrals.

* Maintain regular follow-ups until admission decisions are completed.

* Update CRM accurately after every interaction.

* Prioritize hot leads and ensure timely response to all enquiries.

Admissions Support

* Guide students through the complete admission process.

* Explain eligibility, documentation requirements, fee structures, scholarships, and timelines.

* Coordinate with the admissions, documentation, visa, and operations teams for smooth processing.

* Ensure students receive an excellent admission experience from enquiry to enrollment.

Target Achievement

* Achieve monthly and quarterly admission targets.

* Maintain strong conversion ratios from enquiry to admission.

* Identify opportunities to improve conversion rates.

* Generate referrals from enrolled students.

Required Skills

* Excellent English, Hindi, and Telugu communication skills.

* Strong counselling and consultative selling ability.

* Outstanding negotiation and objection-handling skills.

* Ability to build trust with students and parents.

* Strong presentation and interpersonal skills.

* Good time management and multitasking abilities.

* Self-motivated and target-oriented with a customer-first approach.

Key Performance Indicators (KPIs)

* Monthly admission targets achieved.

* Lead-to-admission conversion percentage.

* Response time to new enquiries.

* Follow-up compliance.

* Student and parent satisfaction.

* CRM data accuracy.

* Revenue generated through admissions.

* Referral admissions generated.

Preferred Candidate Profile

* Experience in MBBS Abroad or International Education Consulting.

* Strong knowledge of universities in Russia, Uzbekistan, Kazakhstan, Georgia, and Europe.

* Ability to counsel both students and parents confidently.

* High level of ownership and accountability.

* Willingness to work in a fast-paced, target-driven environment.

What We Offer

* Attractive fixed salary with performance incentives.

* Career growth opportunities into Team Leader and Admissions Manager roles.

* Continuous product and counselling training.

* Exposure to international university partners.

* Collaborative and professional work environment.