Senior Credit Control Data Analyst

About Argenta

Argenta Group is headquartered in London and has a presence in Australia, employing circa 300 people globally. We are proud of our unique and rich history of trading in the Lloyd’s market, both as a Syndicate and Members’ Agency, and to be part of the Hannover Re Group. Our long standing workforce are our greatest asset; the expertise and knowledge they bring has resulted in our successful track record and continues to shape our future growth strategy.

About the role  

The Senior Credit Control Analyst is responsible for overseeing the timely collection, reconciliation and allocation of premium for ASML Syndicate 2121. The role works closely with brokers, underwriting teams, finance and external market stakeholders to ensure premiums are received in line with contractual terms, outstanding balances are actively managed, and credit control processes are delivered accurately and efficiently.

As the Senior Credit Control Analyst, your key responsibilities will involve

• Build and maintain effective relationships with your various stakeholders

• Review aged debt, account activity and payment trends to prioritise collection activity and identify risk.

• Action the newly implemented Dunning process, chasing Brokers where debt has been established and working closely with Underwriters to get cash received. 

• Allocate and reconcile payments, investigate unallocated cash and resolve account discrepancies.

• Monitor credit limits and escalate to the relevant internal stakeholder where appropriate 

• Ensure accuracy of the Aged Debt report along with producing monthly performance reporting to highlight emerging issues and recommended actions.

• Develop, maintain, and improve dashboards, reports, and performance metrics for stakeholders.

• Contribute to process improvements that increase collection effectiveness, reporting accuracy and customer experience.

• Oversee the productivity of the offshore outsourcing provider, working closely to ensure they meet their contractual agreements

About you

• Proven credit control experience within a Lloyd’s Syndicate including both Open Market and DUA business 

• Strong working knowledge of credit control processes and procedures.

• Detailed understanding as to how the London Insurance Market operates and experience with working with Velonetic and the use of their system. 

• Strong numerical and analytical skills, with the ability to interpret aged-debt and account data.

• Attention to detail and able to identify trends, errors or exceptions and report on those.

• Strong working knowledge of Microsoft Excel, including filters, lookups, pivot tables and data analysis techniques.

• Experience with working alongside an outsourcing provider 

• Hands-on approach, with a willingness to work at a strategic and operational level.

Values These four values underpin our culture framework and sit at the heart of how we work at Argenta:

• Integrity:

  Hold ourselves & each other to the highest standards. Speak openly with candour and respect. Do the right thing even when it's difficult.

• Curiosity: 

  Have the courage to ask questions. Challenge the status quo. Think differently to find solutions.

• Empowerment:

  Trust each other. Be ambitious. Be accountable and own the delivery.

• Collaboration:

  Work together for shared goals. Be supportive and kind to help each other succeed. Invest in relationships that are built to last.