Senior Crew (พนักงานบริการลูกค้าอาวุโส)

1.     Interact with customers, ensuring a friendly and welcoming atmosphere.

2.     Address customer inquiries, concerns, and complaints in a timely and professional manner.

3.     Provide assistance to parents and children, ensuring their needs are met and their experience is enjoyable.

4.     Maintain a safe environment by regularly inspecting and monitoring play areas, equipment, and facilities.

5.     Enforce safety rules and guidelines, intervening when necessary to prevent accidents or injuries.

6.     Perform planning of duty and cleaning roster including deployment of manpower.

7.     Provide guidance and support to part-time and junior crew members, fostering a positive and cooperative work environment.

8.     Train new crew members on operational procedures, safety guidelines, and customer service best practices.

9.     Assign tasks and delegate responsibilities to part-time and junior crew to ensure efficient operation of the playground.

10.     Perform routine maintenance tasks, including cleaning and sanitizing play equipment and surfaces.

11.     Restock necessary supplies and materials, ensuring availability for customers and crew members.

12.     Involved in daily admission and event activities and performance.

13.     Undertake & execute any other tasks assigned by the supervisor.