Senior CRM Developer

About the role

Our client, a global organization in the life sciences and healthcare industry, is seeking an experienced CRM Developer to design, develop, enhance, and maintain scalable CRM solutions. The role will work closely with business stakeholders and cross-functional teams to deliver technical solutions that support business requirements and operational needs.

Key responsibilities

• Design, develop, test, and implement scalable CRM solutions from technical design through system testing.
• Develop solutions for complex user stories, system enhancements, and change requests within Agile sprint cycles.
• Conduct technical analysis, solution design, and effort estimation for system enhancements and development initiatives.
• Investigate, troubleshoot, and resolve application defects and production issues while minimizing business disruption.
• Write and maintain clean, secure, scalable, and well-structured code following development best practices.
• Develop and support integrations between CRM platforms and external systems using REST/SOAP APIs and web services.
• Work with business stakeholders and cross-functional teams to understand requirements and translate them into effective technical solutions.

About you

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• At least 5 years of professional experience as a CRM Developer.
• Strong hands-on experience with Salesforce, preferably including Apex, Lightning Components, and Lightning Web Components (LWC).
• Experience with Agentforce is an advantage.
• Solid experience in system integration, API development, and automation.
• Familiarity with Agile development methodologies and CI/CD practices.
• Strong analytical, troubleshooting, problem-solving, and communication skills.

Benefits

• Hybrid work arrangement, subject to role requirements.
• Access to applicable local employee benefits.
• Bonus/commission eligibility, where applicable.
• Employee referral program.
• Volunteer day.
• Access to internal learning and development programs.
• Employee assistance program.