Senior Customer Development Executive - Public Sector

For our client, we are seeking a Senior Customer Development Executive - Public Sector to join the team of a leader in the Business Services space.

This role will focus on developing and expanding relationships within public sector accounts, with an emphasis on uncovering growth opportunities and strengthening long-term customer partnerships. You will collaborate closely with account teams to support renewals, respond to RFPs, and help drive successful contract outcomes. The position also calls for active engagement with key stakeholders, rapid issue resolution, and accurate preparation of quotes and statements of work in support of account success.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Cultivate partnerships with key customer decision-makers through strategic business reviews
• Assess customer needs to identify growth opportunities within accounts
• Collaborate with account executives on contract renewals and RFP responses
• Generate accurate quotes and statements of work using Salesforce
• Investigate service issues and ensure quick resolutions for at-risk accounts

Qualifications

• 4-year college degree in business or a related field
• Strong knowledge of records management and digitization solutions
• Proven account management and contract negotiation skills
• Experience engaging with public sector clients, including federal clients
• Expertise in managing RFPs and resolving complex escalations
• Willingness to travel up to 10% within the Metro DC area

Benefits

• Flexible work options to support work-life balance
• Comprehensive health and wellness plans
• Retirement plans
• Opportunities for continuous learning and professional growth

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.