Senior Customer Sales Executive

Role & responsibilities

• Reach out to warm leads students, parents, and working professionals via calls, WhatsApp, and email from BedR's CRM database.
• Understand each customer's requirements (location, budget, room type, move-in timeline) and recommend the most suitable properties.
• Clearly communicate BedR's value proposition and handle objections with confidence.
• Schedule and confirm property visits (in-person or virtual) through the BedR platform and follow up to ensure attendance.
• Maintain accurate lead records and update CRM statuses after every interaction.
• Proactively follow up with unconverted leads to re-engage and drive bookings.
• Coordinate with the operations and property teams to fulfil customer requirements post-visit.
• Report conversion metrics, visit rates, and booking numbers to the Sales Manager on a daily and weekly basis.

Preferred candidate profile

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• 25 years of experience in inside sales, tele-calling, or customer-facing roles; real estate, edtech, or proptech background preferred.
• Excellent communication in English and Hindi; Marathi is a plus.
• Strong persuasion, active listening, and objection-handling skills.
• Comfortable working with CRM tools (Zoho, Freshsales, HubSpot, or similar).
• Self-motivated, organised, and target-driven.
• Comfortable in a fast-paced startup environment with high ownership expectations.

Perks and benefits

• Fixed Salary: 40,000 - 50,000/month based on experience
• Incentives: Performance bonuses for every confirmed booking and visit conversion
• Growth: Merit-based path to Senior Sales Executive and Team Lead