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Senior Customer Service Representative

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Onsite

Senior Customer Service Representative

Tech Mahindra

Senior Customer Service Representative

Skills

CRM

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹300,000 – ₹500,000 / year

Location:

Noida, Uttar Pradesh, India

Work mode:

Onsite

Published on:

24 August 2026

What they need


Hiring US Telecom Process (International Voice)

Location: Noida

Process: US Telecom International Voice

Shift: Rotational Shift

Working Days: 5 Days Working | Rotational Week Off

Job Responsibilities:

Handle inbound customer calls for a US telecom client.

Resolve customer queries related to mobile, internet, billing, plans,

Deliver excellent customer service while meeting quality and productivity targets.

Accurately document customer interactions in the CRM system.

Follow company policies and process guidelines.

Eligibility:

Graduate/Undergraduate.

Excellent English communication skills.

Minimum 1 year of International Voice Bpo experience preferred

Perks & Benefits:

Attractive Salary + Performance Incentives

Both-side Cab Facility (if applicable)

Career Growth Opportunities

Paid Training

Immediate Joiners Preferred

Interested candidates can share their updated resume or contact for more details.

Sadhna Hr -9171224514,[email protected]

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